There is no u haul office anymore
Danyil Severianov
1993329 Ontario Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Toronto, ON M1L4M7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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I was not allowed to stay inside office, asked me to wait outside. Didn’t confirm the Fuel level indicator but wrongly marked in the bill. Moreover insurance was charged though I didn’t ask for it in the reservation. Though I’ve returned the vehicle with same level of fuel but I was charged extra for fuel. I’ve complained it to customer service with dashboard picture taken before & after rental indicating mileage & fuel level indicator; got a refund confirmation afterwards. Thanks for customer service dept. They should have make clear the services requested with Mileage & fuel level. Should have treated customer with respect rather than asking to wait outside.
Yasir MabudThe U-Haul person was not at the location when I picked up the truck. The back of the truck had garbage left over, a carpet, food wrap. The drivers cabin was clean and well maintained. Mechanical condition of vehicle was good. I dropped of the truck 7 minutes late according to my drop off time. When I dropped it off I just dropped in the key, no one looked at the condition of the vehicle or fuel level. I was just told that I will be charged. Next day I got charged 37 more than the rate. I waited for two days before I called and during that time they gave all my money back, then charged me the proper amount. Overall, I'm happy with the outcome.
Monika BedakThe whole situation was rude. First I got sent 1 hour further away than my original requested pick-up location with less than a days notice. I get to the location knock on the door they tell me to call the number on the door, leaves me in the cold. Call the number, sit on the phone for 10 minutes with a guy who was not friendly in the slightest who then tells me to wait and someone will give me a key. Also, in the heart of winter I'm given a van with no washer fluid in it. After this experience I will not be using Uhaul again nor do I recommend it.
Spencer Kirbysonthe whole online booking experience was awful......uhaul rental rep was rude.....equipment ie cargo van,had no driver mirror.....took over a week to get final receipt of usage.......improve?.....id rather not rent from uhaul.....i will go elsewhere next time
Pat Bradley