Uhauls system is so horrible for their partner locations. It took me almost 45 minutes to rent the trailer because your system didn’t work when I returned it, they were having the same issue with other customers. You need to give your partner companies better support
MICHAEL B
Elvis Auto Sales And Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Taylors, SC 29687
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When dropping off truck, I was a few hours late from time was specified on agreement. I added more gas than when I picked up. There was a note on door of office that they stepped away for 10 minutes and had a number which I called and the man was not very kind, and stated he would charge me extra because I was late, and I told him I understood. He stated I could return the truck the next day, and I told him I was already there. He informed me where the box was to return the key, so I placed it there. Then I received a notification the next day stating I did not return the truck. I called and after several transfers to the right area the person stated he would look into it as he has seen a few matters similar and call me back. I was charged $110.00 instead of the $40.00 per the agreement. There are some areas that need improvement and customer service training!
Lisa DThe person responsible for the location was not at the location when I arrived. When I called the number provided he said he would be there in ten minutes. He was still not there twenty minutes later and I called him again. He apologized and said his wife was supposed to be there. I waited thirty minutes and he finally came. I had other people waiting on me to help and needed to be finished with everything by six thirty. I was unable to get everything done on time and had to make other arrangements for other priorities.
Melanie FGreat people!
Christy MVery nice and clean
tim p