The customer service is excellent, she walked me through the process and was wonderful! So helpful! My only issue was the language in the truck warning messages were in Spanish and my Spanish is rusty. The price was right! I will rent again soon!
CHRISTINA WEBB
Meadowbrook Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Louis Park, MN 55426
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The staff was borderline incompetent that i dealt with when i picked up the uhaul, and the staff that was there when i dropped off the uhaul at the meadowbrook location was rude and yelling at a customer on the phone when i arrived. She was unpleasent the whole way through. Uhaul has always been a nightmare, at least the employees that i have dealt with. They always seem either incredibly upset and unhappy with everything or they are unable to do their jobs correctly. This whole experience was incredibly negative man… bummer
Jacob SchulenburgThe condition of the vehicle did not match the photos presented with burn/score marks on the passenger side of the cabin, and multiple stickers noting damage and visible damage that were not represented.
Peter FitzgeraldThe woman that checked me in on dec-10 late morning was very rude and snippy to me right off the start. Glaring at me,harsh tones,and snaping up paperwork and keys from me since she wasn't finishing saying what she wanted to tell me.this wasn't my first rental so I understood what steps she was telling me.then she stomps out of the office to check on the truck,befor coming back in.my older son who drove me to the rental noticed her and thought she was crazy talking to herself checking the truck. It was ridiculous and uncalled for.i didn't deserve that treatment I got while just trying to rent a truck. Very unprofessional, and maybe she shouldn't be working there if that's the way she treats customers. I will never recommend that u haul place to anyone I know.
BRIAN KELLYThe app is completely useless. I had a terrible experience with it rejecting my check-in multiple times, then telling me to go to a different location from where my vehicle actually was. I wasted 90 minutes trying to check-in and ultimately didn't succeed. I ended up talking to someone at this location and they just cancelled my reservation and got me a new one in 5 minutes. The app also didn't work for returning the vehicle and I ended up using the mobile website instead because the app just wouldn't load at all.
Thomas Leeper