Things Were Great, I Would Recommend To Family And Friends. The Facility Was In Excellent Condition. Staff Was Great.
Melissa J
U Stor It Rockford 4850
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockford, IL 61103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Give a grace period when it’s the holiday season. Holidays already are stressful for most, when you have to move during this time it’s overwhelming. So if there was a grace period that would be helpful. Thank you for your services.
quenn tMobile pick up was not working but when we went inside, the employee was extremely friendly and helpful in getting us our reserved truck.
Alec CI was never sent the link to inspect the truck. I reported before I left of how dirty the truck was ( it was filthy and nasty ) on the inside of the cab and dirty in the bed of the truck. The manager apologized but offered no solution. But she was very kind. Saturday the person working was absolutely amazing!! She is the main reason I will come back and use uhual This location!!
Michelle MUhaul was terrible, but couldn’t leave a bad review here as it would reflect badly on the drop off location, which did everything well. Uhaul communication was terrible, changed reservation, made my trip 50 miles farther, and then charged me for my mileage. Could not speak with someone. Was on hold for multiple times for over 30 minutes. Very disappointed with my experience with the Uhaul company not the locations I picked up or dropped off.
Marde G