the customer service was friendly and quick. The key holder was not working correctly. The brakes were not in good working order.
CARMEN THOMAS
Compass Self Storage #203
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rochester Hills, MI 48307
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I picked up after hours I could not get the truck to start so I never use it! I would like a refund please
Evelyn EllisonThe drop off closes at 2 in the afternoon. It was very confusing for me to verify what I needed to do to drop the truck. The E-mail recipient on my phone was such small print I couldn’t read what was needed. In person service until 5pm is what I expected.The return was trouble free , but my worries about a penalty or some other issues over night were constantly on my mind. I wish they had longer ( retail like) hours Monday through Friday!
Daniel NestorakI drove 7.6 miles, started the truck 4 x but never left it idling and was charged for 10 gallons of gas. That is absurd. The location had one close gas station, a tiny Speedway on a high traffic intersection. I was ripped off. This truck must have a mechanical issue if this trip used 10 gallons. Place closed early (2pm) so I was subject to self checkout with no recourse for the fuel charge.
Michelle PompetzkiWonderful staff who answered all my questions and offered some advice too. Been going to this location for the last 6 years or so only because of their honesty and treatment to customers! Thank you!
Stephen Kelly