Equipment was not left as ordered. The self check in did not work correctly.
Alexander U
Highway 14 Lock & Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ozark, MO 65721
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The locks for the keys weren't locked. The cabin reeked of smoke. It took over 30 minutes to be able to access the truck (though in reality the keys weren't locked so could have been accessed whenever). There was a broken cabin light. The brakes were not great.
NATHAN AThe Mobile app was very slow and unresponsive took me 40 minutes to get the truck. The back door was also froze shut. Then Spent another 40 minutes to return before I gave up and called, emailed and tried to chat. I will probably be back in a month, but without the mobile app.
Jason LI scheduled for an appliance dolly to be a part of my rental and it was not with the truck. Also the truck engine had some moments where it didn’t change gears correctly.
Kelli CGravel parking lot in front of a field, next to a storage facility. No inside office available.cell service poor in area so took a while to return online.
TODD M