Gas station. Store not prepared. Check out at the deli counter. All pre check in that I did the day before was not accessbile at the location. Customer was harassing others and created unsafe environment.
David D.
1st Ave 117th St Shell Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New York City, NY 10035
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Customer Reviews
- 3.0 Average Customer Rating
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Representative was a jerk. To busy to help me find a place to park the truck in a busy gas station.
THOMAS M.The unit's windshield was filthy and the rear of the unit was not swept out from a previous usage
David C.1) Pre approve the emergency contact. Sometimes the person may not be available real time when they are working. 2) The app and the mobile link were not working for at least 30 minutes after I was at site to return vehicle.
Kumar R.The person who helped us was clearly unfamiliar with the rental software on his phone. It took a lot longer than necessary. Worst of all, he was unable to answer any of our questions regarding the rental.
Dianabel C.