Great, professional experience! Flexibility and understanding one family to another.
Joel Caporale
Semper Fi Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midway Park, NC 28544
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Upon entering the location, I was on a call with my fiancée so that she could be present to hear the discussion of the rental agreement and rates. The woman at the front desk asked if I was on the phone and promptly told me that I had to hang up. When we asked why, she didn’t offer an explanation but instead said, is the call urgent in nature. When I said not exactly she told me to hang up immediately. Still no explanation as to why. Upon receiving the rental truck, I went out to inspect it. The interior was poorly maintained and the ceiling liner was starting to come down. The passenger cabin smelled absolutely horrid and reeked of a stale cigarette smell. I would have refused the rental if I hadn’t been on a Time crunch. If you ask me, that vehicle should be removed from the fleet or at least deep cleaned by the renting company. Also the customer service I received was very dissatisfactory. I would think that a customer service representative that is renting out moving vehicles would understand that moving is a stressful time and do all they can to accommodate and I don’t know why they forced me to hang up on my fiancée when we were trying to balance the finances of utilizing the moving truck as well as compare rates. I am very displeased overall.
BENJAMIN WILLIAMSThe process to get a truck takes way to long. Also, if one location isn't available, then we should receive credit for having to drive elsewhere to get it.
Sara ElliottEasy day!
Patrick HoytVehicle is dropped off, so was not able to meet a real person, however, after speaking to customer service on the phone, the overall experience is very good.
Lare Johnson