Let’s start with the can of the truck. Wasn’t wiped down after previous user. Crumbs and steering wheel was sticky and disgusting. The attendant who was to help me wasn’t too interested in doing so. Didn’t do any walk around of the vehicle with me. And lastly, I requested while I was in transport using the U-Haul truck to drop it off at a different location. I was refused that request and it ended up costing me overtime at my work . I won’t be using u-haul again. Not a good experience at all
Steve Y
Legal Esso
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Legal, AB T0G1L0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Have a phone number that customers can call, the phone number you provided told me that you don't accept calls. Very difficult to call about changes or questions.
Sheri BTrailer was in a snow bank and was not offered any assistance to help lift the trailer onto the hitch. A 6’x12’ trailer is quite heavy to pick up and maneuver onto the trailer ball. They also did not have the furniture blankets that I ordered with the trailer.
Charles RTrailer was very dirty and had a terrible aroma inside. Needed to take it to car wash and scrub inside with brush and foam cleaner, as well as spray odor eliminator inside. Overall, it took 5 hours to go pick up the trailer, transport back to Edmonton. Then clean and make suitable for us to move our personal belongings in. This experience delayed our move significantly. We called the local management of U haul to discuss the issues and never recieved a call back from manager. Not a good experience.
Brent BUnderstand there system better and charge accordingly not mess everything up
Brady C