It was a gas station with no identifiable U-Haul presence. The Phone Application was terrible - spent 20 minutes trying to return the truck through the app and failed. The person finally came out and helped me check in - Kudos to that person for stepping up and helping me.
Douglas Y
EBCO Services
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jersey City, NJ 07304
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The checkout process took almost an hour to complete, the cashier refused cash, and tried to charge me extra to get my hour back. I don’t think I’ll ever use this location again. Since the cashier didn’t know what he was doing and took almost an hour to figure it out, I should have been give extra time, without trying to charge me.
Janay BI had a reservation to pick up a truck and other items for my apartment move; however, when I arrived, none of the other reserved items, such as dollies, were present. I was redirected to another UHaul Center location across the City, where I was able to secure the additional items, after paying extra. My move was delayed by at least 2 hours due to this. I will not rent from this location again.
Jason LBetter customer service the guy didn’t know what to do I had to do it for him
Crystal LConfusing rates, my first timr using uhaul and i got three different total amounts to pay. I dont know what total is correct, if i am being over charged or anything
Denisha M