They are hiding some extra charge also the plus/mile is more than when website show during booking. If they have different price or extra charge they should notice the customer first. Will never come back to this location.
Supakij S
Metro Rent A Car
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Garden Grove, CA 92844
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I came during business hour, 2:30 pm. The employee stepped out and left a note on the door to call. Jose told me to park, lock and put the keys in the door slot. He will be back to close out. He came back and charged me $20 after hour fee.
DANNY NThe truck I rented was in good clean condition and customer service was friendly , helpful and clear on charges. I would recommend to anyone needing a vehicle or truck.
Jobi TThis was interesting. I was attempting to use the app to pick up the truck. It asks for an emergency contact but then wait til later to say they are going to use it to verify identity. I put my job down and put my phone number because I’m a coach and fitness manager. It rejected that because it matched my personal number. Then when I went into the spot to try to rent I was told they couldn’t because I had been flagged not to rent to. Eventually I completed the process on the app and the spot rented to me. It took almost an hour and I was in a tight schedule.also what I rented was not in the truck. Dolly was there blankets weren’t Made it difficult to move items that might get damaged So my issue is more with app and communication than the location. The customer se is in person was great
Jaime FApps not working well, i could not online checkin
Hoa T