Very knowledgeable and helpful.
Soraya F
Montgomery Village BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gaithersburg, MD 20886
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Person who handled my reservation changed it and from unlimited miles to only allowing 42 miles. And then added additional coverage that I did not want. This ended up costing me over $50 more than what I was expecting. This was horrible service and makes me question using U-Haul again
JOSHUAMICHAEL LPrice was different from what I was quoted. I was quoted $127 and charged $185! Then charged an extra $12 from the drop off location. I am very dissatisfied. And I WILL NOT recommend this location to anyone.
Tanita SParking spots were tight. It took a lot of work to park a 15' truck. The personnel did not permit me to park in the adjacent parking lot. Paperwork processing should be improved. I returned the vehicle the evening before the dropoff date. The return was processed the following day despite contacting U-Haul support.
Shravan SClerk that checked me in wasn't very friendly. Clerk who checked me out was sleeping when I went into store to return keys at end of rental. Location didn't have a utility dolly on site, had to go to another UHaul location to rent that. I made reservation online as I live in PA and was taking furniture to our daughter as a Christmas gift who lives in Gaithersburg. I requested a different location when I made reservation, but was switched to this one. Will never use this location again.
Wendy T