There was no key in the box, I spend 30+ minutes by calling customer care for getting key.
Mohammedshafi K
Folsom Fuel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Folsom, CA 95630
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Customer Reviews
- 4.5 Average Customer Rating
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"Oil Change Required" warning light is on. 1 whole pack of blankets was wet - paid for 12...should get credit back for 6. Van needed a carwash inside and out.
ANDREA HEasy access
Dean FAlternate drop of due to other drop off place being closed.
chris cI was delayed over half an hour because they forgot to put the key in the lockbox. Had to call support and hold for a while, then support had to have someone else call me to help, so I had to wait longer. Then they gave me codes to all of the lockboxes but no key in any of them. I was working with a short time frame so this really put me behind the eight ball. Very frustrating. People make mistakes and I understand. But it seems I should mention this as it will cause me to not rely on this location again, I'll look for other nearby pickup spots simply because I don't trust things to work out right unless maybe it is during the day when they are open.
KEVIN B