the gentleman there, I belive his name is Jonny, was very helpful. This was the first time I used this location but if I need to rent another truck in Escondido I would most definately return to this store.
Bill Widas
Escondido Rentals & Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Escondido, CA 92025
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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After waiting over an hour for someone to arrive, my vehicle was empty of fuel. Employee who walked in without even saying hello grunted at me, said “I fucked up today” and then gave me the wrong keys to the wrong vehicle. It’s hard to imagine a worse scenario than this. I probably would have been better off renting a wheelbarrow and leashing a dozen hamsters to pull it then going through this wretched experience again. Worst experience with Uhaul in 20 years hands down.
Jacob WengronowitzCharlie was awesome. The online service and forced app usage was complete garbage and infuriating. No one wanted to help me. Charlie made that all better in the shop!
Aeryn BeldenI did mobile check in and was still told I needed to wait in line because the guy working didn’t like that I did mobile check in during business hours as that was not his preference. He did not let me “skip the line” like the app tells you too. He helped the customer in front of me hook up and get their rental making which was timely and frustrating. The whole check in was pretty irrelevant as he still wanted to double check me in for scamming reasons. Mobile check in verified my ID, a selfie, location, and had me put down to reference to verify and he still wanted to do his own investigation. I was just supposed to show him the phone and get the key like I have in the past. Easy. I’ve even rented U-Haul’s that had lock bock codes on them with keys and no interaction at all. This was just an all around odd experience and disappointing. Don't give a quick and easy option if you’re going to disregard it.
Jordy CarabelleseExcellent customer service!!!
Melissa McIver