Terrible experience. I was overcharged and never given my refund for the overage. All communication was done via cell phone and text because the employee wasn’t in the office all day. Picked the truck up and there was no gas. The truck was raggedy. Terrible service and I would like to be compensated for the inconvenience and the extra money that I spent.
IVAN S
East Point Saver Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Point, GA 30344
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Truck was dirty. Dolly wasn’t left on truck and I paid for one. Office was closed so I couldn’t get one. Lady who answered said she would be back at 11 my reservation was at 8:30. Hindered my moving process & the lady never came so I had to go to another store to buy another dolly.
Felita JKeep up with the great customer service. The young lady was very patient with me and it was easy peasy getting the keys to the truck
Katrina CTruck had a check engine light on. The original truck I ordered wasn’t there like it was supposed to be. Delayed my pick up by more than an hour. Truck tank was pretty much empty. Over not a good experience and I’ve rented uhual trucks for years. Worst experience to date.
destinee tThe truck was full of trash and when I contacted rental site they were rude and no accommodating left me stranded and I had to make other arrangements to get my things moved.
Thomas C