Again, it was poorly marked and hard to find and after being told it would be open at least until 5 pm there was no one there when we dropped it off mid-afternoon. It also was not the location we had planned. And we returned the truck more than 2 days early, at U-Haul’s request and then did not receive any refund for the 2 unused days.
Linnea B
Ideal Furniture
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Denver, CO 80223
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Customer Reviews
- 3.5 Average Customer Rating
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1) They don't have a proper sign board which clearly visible mentioning U-Haul. 2) Later I was charged $57 for fuel surcharge, even though I left the truck with more than 1/4 fuel - which was more than when I picked the truck.
vinod sI really appreciate the great customer service I received from Helva at Ideal U-Haul, the after hour calls and help with my reservation. Thanks again.
Dorman HWas given keys for the wrong truck size. The truck in my account is not the truck that I was given which made checkout impossible as it made it seem like I had driven 40000+ miles in one day. The truck I was given also had a semi flat tire and I only realized after I had started loading it up. Had to cut moving short to return the truck.
TRENT GWas confusion on where exactly my truck was at because lady wasn't there when I arrived for my pickup time and having a actual U-Haul dealership block and half away didn't know which place was one to actually get truck at.
Jason G