The man at this location was extremely short and rude and it was clear he did not want to get out of his chair or off his phone he was playing on. He refused to go outside with me and walk around the van to look at damages or to see that I had told him that the truck was filthy in the cab and the truck. When I returned he refused to get up and go out around the vehicle with me to inspect or to check me out while I was there so I had a receipt as to the charges. He just said no I'll do it later and kept playing on his phone. This is a person you should not have representing U-Haul at all! I use U-Haul regularly and I may look for another company because I do not appreciate being charged $70 and being treated the way that man treated me. Thank you for your time.
Clarence H
Compass Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Healthy, OH 45231
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was good. The gentleman helping was very polite and helpful. He explained everything to me and even when I didn't understand something, he repeated again without sounding frustrated.
genya wNothing
Donna KInside truck with trash cigarette she's pop can tabs crumbs everywhere.
Melissa TNot satisfied with the with the rental of your trucks mirrors need to be fixed truck do not have dollies in them and I wasn’t informed that if I take the dolly out the building that I would be charged for it I was charged for the dolly
john j