Terribly poor. Contact person was cocky, rude, acted like a5 year old at times.. don't know how he's in business.
Jenny A
Jessys Shoe Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60647
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was charged fees for fuel even though I returned the truck with the same amount of fuel it had when I picked it up. I commented on this when I was sent the receipt after drop off. I still have not received any response from UHaul. I will use a Home Depot truck next time. They have much more transparency in their pricing.
Emi FA friend returned the truck for me. Feedback was somewhat negative; it wasn't clear where to park the truck but he was informed we'd be fined for not parking correctly. Also, hard to find-the Uhaul sign is small.
Lisa SIt is impossible to return a truck at this location. There is no parking lot at this location only street parking. It is a very busy street and I was asked to try parallel park a 15 ft. truck between two parked cars when I returned the vehicle. It is an accident waiting to happen. Horrible experience.
Kenneth HNothing
Keith M