Trailers need to be easier to connect to vehicles. Very heavy! I would have hurt myself trying to do this and had to go in and ask for help. Was afraid helpers would hurt themselves when trying to assist. Very poor system! Sending links to me to take pictures that I didn't see until after I left. Have to talk to someone on the phone rather than have someone from uhaul at tge location. I would never rent a trailer from uhaul again! Terrible service for a customer! This is not directed to the employees of Grease Monkey but at Uhaul for such a terrible setup on the trailers. My boat trailer has a crank jack on it to get it raised over the trailer ball. Had to use your back to lift this one! Very Heavy! Terrible system !!!
Thomas L
Grease Monkey
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canal Winchester, OH 43110
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Nightmare experience, would not EVER recommend anyway rent from this location.
Shae MProfessional and welcoming
Travis HI had to sweep out the back, it was dirty. They said there was 1/2 tank gas in it.... there was a mark under that but I returned it with half a tank exactly even though there was less! Then you all charged me $7.50 for 2 gallons more saying there wasn't half tank.... that was bull because I have two others who were with me and saw the gas gage!
Robin BVery minimal inventory. Also, when I returned the trailer, the staff did not check me back in. I ended up getting charged for multiple days, which I had to dispute, when I returned the trailer the same day.
John K