The mobile check in was ridiculous and cut into my time for using the truck. It took almost an hour to get the keys for the truck. I also was charged even more than what I was supposed to. I should be refunded for all the hassle that shouldn't have occurred when moving.
Jennifer P
Al's Little Country Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burlington, WI 53105
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Staff was very friendly. Met me outside and helped direct me where to park the truck. Easy and painless experience.
Daniel BEverything is on mobile device, would not work and no one to help! Terrible experience
Erin SDon't make them wait until they pick up the truck to verify that they're good to go you should be able to walk up get the truck no more questions asked it should all be taken care of right up front, you need to get the picture of the driver's license and the other phone number verification done all up front people when they're picking it up they're in a hurry they don't want to have to do that when it could have been taken care of initially. I would add that everything else was extremely convenient.
Ken TWindows were dirty, moving pads were thrown all over inside the back van body, the front end shimmied between 50-60 mph, the brakes squeal ed when stopping . And it took 5 agents and 2 1/2 hours to get me a code so I could get the key to the truck and that was only part of the problems
Leonard W