There were obvious splotch marks on the floor of the van, and various issues with the outside as well - and the app to take photos is incredibly frustrating. You can only take a single photo of the entire side! So I couldn’t add that a mirror was broken. So annoying. Then despite reporting it as unclean when I picked it up, they charged me for cleaning!!! I had to put in a complaint to get that rectified.
Toby C
United Mailboxes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Beverly Hills, CA 90211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Staff were great. It was quick and easy!!
John KOverall rental service went great, did have trouble checking out the rental on the online checkout. Had to cancel the reservation and have the store rep rebook in person. Wish the operating hours were longer than 4pm. The sales rep was gracious today allowing me to return the rental by 5pm instead. The return was a breeze so love that. Very convenient and easy.
Orvin CEveryone at the store was friendly and helpful. Especially Adrianna. She couldn’t have been more willing to go out of her way to make sure that I was satisfied and taken care of. I will definitely be going back. :)
Debbie MAdriana was very helpful to me. I was not quite skilled with the technology of things. It has been a long time since I rented a truck and she helped me and was pleasant. She also helped me with turning in my vehicle.
Ramona Y