Location took 5 days to process the return of the equipment, which lead to stressful emails with UPS. Location would not answer calls during this time
Brandon S
Trifle Food Group Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Island City, NY 11101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Finding the location was difficult as it is in the back and there is no mention of that. The windshield on the truck was disgusting. We also ordered 3 dozen furniture pads and a dolly and they didn’t have any so we had to go to a different location to pick them up. In the future, if you’re out of supplies, you should let the customer know.
William AEvery thing worked out smoothly 🙏🏼 uhaul manager was attentive and made sure I was comfortable and good to go! 👍🏼
Andrea PThey charged me an extra fee for a car that was left parked the same day and when we called they told us that it was as received but not
JOYNER MThe guy was 15 minutes late to give me the truck but at least he called at 9 to let me know. He claimed that I have unlimited mileage though I was charged extra at the end. And I filled up the gas tank to what it was when I got it, but was still charged an extra fee. I only chose this location because it was the closest to me. I also don't think your policy of confirming a reservation the day before is good business practice.
nicole b