Place I picked up U-Haul overcharged Me and then gave me a run around for a refund
Katherine I
Quality Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lewisburg, TN 37091
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Took a little too long to go through the process.
Talbert RThe owners barely speak English. The woman checking us out stopped to check people out each time someone walked to the register. This is a busy store, and it took us over 30 minutes to get our truck. The woman called her daughter five or six times on a video call in order to walk her through what to do on the computer. After 25 minutes, I finally complained about how long she was taking and the fact that she kept stopping. At that point, she asked her daughter to come to the store (they live across the street) to get us checked out. We also paid for a furniture dolly that we did not receive.
Laura MThe truck was returned within 24 hours. I have already filed a complaint with Andrew_Dicarlo@uhaul.com with time stamped pictures because I am always charged for two days. I also had my team video the return if you like!
Brian WI felt the individual doing the rental agreement was very informative in her questions and was able to answer all the questions I asked, very pleased with my visit.
Ron H