Drop off was fine with clear instructions as the shop was closed.
Linda C
Civic Pride Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bedford, NS B4B1G7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 2.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Quoted unlimited kilometers on my order on the phone, upon mobile check in had 3200 kms on my order,more then enough,that was fine,charged for all of my kilometers,U-Haul customer support provided no support,opened a dispute with the bank to get my money back, downgraded my truck last minute, outrageous customer care,never will use again.
Cory VThe truck was filthy. When I left I had to go to another UH location on Bluewater Drive to pick up blankets. They were appalled when they saw the condition of the truck. One of their staff thoroughly cleaned the truck for me before I left (swept and mopped the back, scrubbed and wiped everything down in the cab). I would recommend that location for sure.
W. JWe were told to drop the vehicle off at 62A Bluewater Rd., (CivicPride Automotive )in Bedford. When we arrived we were told they would not accept it as there was no one available to check the vehicle in and we were to go up to 152 Bluewater Rd. instead where the U-Haul was located. The clerk at CivicPride made a phone call to the location he was telling us to go to, U-Haul at 152 Bluewater, and they also denied us dropping the vehicle off there as well. We ended up leaving the vehicle at CivicPride, and asked the clerk to come out and check the miles, gas, and back of truck, which he did and was very nice about it. We left with no paperwork or receipt only the CivicPride's employees name. We were very stressed about the overall customer service which also left us thinking we would be charged extra because we were not officially checked in when returning the vehicle in good condition. We also had put extra gas in the truck in error (it was at a 1/4 tank and we returned it 1/2 tank) and we hoped to be reimbursed as it cost us an extra $100.00. We had also hoped to be reimbursed the $10.00 we paid for the blankets. On top of this bad customer service, the next day after we dropped off the vehicle we received a call from another U-Haul satellite location Royal Automotive asking us where the vehicle was as they were expecting it to be dropped off to them. I had to explain the situation, the clerk was confused but polite. This left us with much more stress on us as we thought there was now final transaction on our credit card as we were never officially check in as having returned the vehicle. Overall we had very bad customer service the whole way through. and will be very hesitant to use or recommend U-Haul in the future. We would really like to be reimbursed for the extra gas we put in the truck and for the blankets we did not receive, yet paid for, and to obtain an official receipt that would include the actual mileage we were charged.
Robert WThere was no one in the office I was about to leave. There is no signage visible from the road. Some at the front door but blocked. When a guy showed up. It was fairly quick. He was good.
GEORGE S