Loading dock to inside storage was not accessible due to vehicles parked there
Bruce P | First ImpressionsSelf Storage Units in Prescott, AZ, 86301
U-Haul Moving & Storage of Prescott
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Verde Valley
1650 E Cherry St, Cottonwood, AZ 86326 View Available Units26.9 miles from this location -
U-Haul Moving & Storage of Wickenburg
2820 Scenic Loop Rd, Wickenburg, AZ 85390 View Available Units42.6 miles from this location -
U-Haul Moving & Storage of Anthem Way
42301 N 41st Dr, Anthem, AZ 85086 View Available Units49.9 miles from this location -
U-Haul Storage of North Vision Way
42202 N Vision Way, Phoenix, AZ 85086 View Available Units49.9 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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All the staff are helpful and friendly. I use their service often, and they provide excellent service each time.
LYNNEA B | Overall ExperienceGreat Staff!
christine c | Overall ExperienceThe only complaint is that , we needed to speak to someone about leaving the truck sit at the Prescott U-Haul facility while we unloaded it into Uhaul storage locker , when we called we were placed on hold for 45 min while sitting alongside the highway. The person who answered the phone on 3-17-24 told us that the people in the store were their biggest priority . One would think that having a piece of Uhaul equipment sitting alongside the road would have priority due to it being a safety concern.
DAVID L | First ImpressionsThe staff was very busy but still took the time to provide excellent service to myself and the other customers who were helped while I was waiting.
JENNA L | First ImpressionsBest storage facility! Staff ALWAYS friendly and helpful- so unusual ( but appreciated) these days!
PATRICIA O | First ImpressionsAll was good although hard to get a hold of clerks on the phone. Perhaps they need more help.
laurie s | Overall ExperienceIf staff was available, it would be nice for someone to walk a first-timer through the access system and where there room is. We were lost our first time, even with a map. Two key pads threw us off a little. Staff was VERY friendly.
Linda O | First ImpressionsHaving to manage storage is seldom a pleasant experience. This UHAUL facility and staff were consistently awesome in all regards over the 2 years I used this location.
MARC H | Overall ExperienceWhen it snows it gets pretty icy and slushy down at the loading dock but the staff works very hard to keep it clear and safe which I greatly appreciate. They do a good job considering the situation. The office staff were also super helpful and friendly.
Melody S | First ImpressionsMason was fantastic very personable. A solid for Mason
Michele S | First Impressions.
SCOTT C | First ImpressionsI set up auto pay Somehow it did not get saved when your employee entered info. So as a result December rent was not paid on time. I thought it was handled by the employee who was supposed to set up auto pay. When I came in to pay January rent there was an additional $50 charge I had to pay. This was your employees fault for not setting up the auto pay correctly. Not real happy.
Elaina R | First ImpressionsI noticed there wasn’t a prorated refund for the time I didn’t use (about 24 days worth). I know other storage facilities issue refunds like this… almost disappointing that Uhaul kept that. It is what it is, overall the experience was fine.
Christopher C | Overall ExperiencePayment for storage units should be prorated if the unit is cleared early.
Amber D | Overall Experience