Customer service was excellent
LINDA A | Overall ExperienceSelf Storage Units in Wilmington, DE, 19802
U-Haul Moving & Storage of Wilmington
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Storage Customer Reviews
- 4.0 Average Customer Rating
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It wasn't what I expected from the beginning I would not recommend anyone the people from Georgia got that place they took 80.dollars from me so I would not recommend any one
SARAH R | Overall ExperienceThanks for all your help with my account. Still waiting on a refund but the staff and Taylor went way out of their way to help me with a major uhaul screw up that left getting passed around on the phone for 2.5 hours and spending 4 hours in the store, getting charged for someone else’s Uhaul charges, and finally getting resolved with a credit. I recommend this facility
George E | Overall ExperienceThe girl nae was awesome
cierra s | First ImpressionsYes I was and the staff were very friendly and helpful with everything
paulette w | First ImpressionsThe staff at 2920 governor printz blvd in Wilmington Delaware were very professional, personable, informative and kind with the best customer service I have seen since the pandemic started. They were knowledgeable and brought awareness to things I was uncertain about. To me they did above and beyond their duty in helping me and was greatly appreciated.
Eyeesha M | First ImpressionsMy storage unit was filled with mice waste all over the place that was my reason for moving out !
JUANITA W | Overall ExperienceMy father passed on Monday 6/12. His last payment date was on 6/9 that he missed due to being in the hospital. I moved and cleaned out the unit on 6/16. I’m sorry that your facility doesn’t understand that and when closing the account out felt it necessary to still print out his bill for me. Really? You’re all that inhuman?
DOUG B | Overall ExperienceI arrived, and was unable to access my storage. The code was being denied. Then i called customer service waitied one hour for someone to pick up just to tell me speak with someone on site. When i did so, the guy opened the door fro me and told me to use someone to keep the door open as my code was not working. Not to mention, i was told to come back the next day to receive my free lock. further more, there was a lock on my storage and i also could not access my storage. it was ridiculous and the service was terrible!!!! it feels like you guys only care about the money
Erinik H | Online Move InNo comment
Janie M | First Impressions