I had a great experience at the Westlake Storage Facility. Everything was top notch - the cleanlines of the facility, the staff, and the value provided . I highly recommend the facility.
Robert R | Overall ExperienceWestlake Indoor Self Storage
27310 Detroit Rd, Westlake, OH 44145Customer Reviews
Available Units (All Sizes are Approximate)
Indoor Storage
-
![Example storage unit layout]()
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$90.00
Per Month
- Interior
- Street Level
- Heated
- Rate:
- $90.00 Per Month
1 Unit Left!
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I had a great experience at the Westlake Storage Facility. Everything was top notch - the cleanlines of the facility, the staff, and the value provided . I highly recommend the facility.
Robert R | Overall ExperienceAfter leaving my things in storage for roughly 4 months (with ownership and myself having the only keys) I finally moved out. I arranged for a moving company to retrieve my things (I hired a moving company so I would not need to miss work). The storage company assured me that they would be there to let the movers in. Day of, the movers called me to inform me that management was not there, and I needed to leave work to let them into the unit. The time ended up costing me a few hundred in extra labor hours. Once the movers unloaded everything into my apartment, I found that I was missing one box - containing two top-end kitchen appliances and a few odds and ends. I have reached out to management multiple times, but they have never responded. At this point, I'm writing it off as a loss - but will never recommend either company again.
John B | Overall ExperienceChris is wonderful!!!! Very easy access and nice that you can park inside while loading/unloading and under the roof while loading/unloading a second vehicle. Nice that you have dollies and carts for our use also. Very clean. I would certainly come back again if I needed storage space. THANK YOU FOR BEING AVAILABLE when we needed you!!!!
Jean K | Overall ExperienceThis storage place stole all my furniture. I did not move anything out. They stole my belongings.
Katrina W | Overall ExperienceThis storage facility provides all the benefits of being climate controlled without paying the price for it. Because it is underground, it is never too cold in the winter or too hot in the summer. I would definitely use it again if I had the need.
ANN M | Overall ExperienceWe had a great experience over the years. The facility was always clean and secure. The staff was always friendly, informative and knowledgeable. Thank you
CAROL M | Overall ExperienceGreat experience! The only improvement that I would have REALLY appreciated is having a public restroom available. Drugmart is close, but not close enough. Thank you
HENRY H | Overall Experienceouter area looked to be falling apart.
Jerome R | Overall ExperienceI did not use the reservation.
Alice P | ReservationWater and humidity problems. Even though my unit was away from the main door I still got mold and mildew on my wood furniture.
RACHEL M | Overall ExperienceCheck-in was a slow process. The storage unit itself is clean and I feel comfortable leaving my things there.
Privacy R | First ImpressionsGood location, clean and safe facility. Representative took 45 minutes to check us in.
Privacy R | First ImpressionsAgain, I`m leaving poor rating because I was charged twice for units I never wanted in the first place. I called to cancel after UHaul wrongly booked me.
Privacy R | First ImpressionsI`m only giving a poor rating because I called and cancelled this And was still charged. Never even went to facility so I can`t judge the place.
Privacy R | First ImpressionsFacility is fine and employee helpful
Privacy R | First ImpressionsTo tight for my needs and very difficult to move around in the facility. The customer service rep was helpful.
Privacy R | First ImpressionsI ended up cancelling my reservation because I did not know that facility did not honor the 1st month free deal that uHaul offered for renting a moving vehicle.
Privacy R | First ImpressionsThe staff here is great but the online reservation system needs work. I never received the emailed survey to get my fee back and then found out it got processed twice. No fault of the facility.
Privacy R | First ImpressionsThe staff here is great but the online reservation system needs work. I never received the emailed survey to get my fee back and then found out it got processed twice. No fault of the facility.
Privacy R | First ImpressionsVery clean, very nice staff. Thrilled that the unit is indoors with heat/AC.
Privacy R | First Impressions