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Lance B | Overall ExperienceSelf Storage Units in Greece, NY, 14626
U-Haul Moving & Storage at Ridgeway Ave
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Available Units (All Sizes are Approximate)
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U-Haul Moving & Storage of Greece
1661 Long Pond Rd, Greece, NY 14626 View Available Units0.8 miles from this location -
U-Haul Moving & Storage at Rochester International Airport
50 Ajax Rd, Rochester, NY 14624 View Available Units3.9 miles from this location -
U-Haul Moving & Storage of West Irondequoit
1106 E Ridge Rd, Irondequoit, NY 14621 View Available Units5.0 miles from this location -
U-Haul Moving & Storage at Ridge Rd
1875 E Ridge Rd, Irondequoit, NY 14622 View Available Units6.1 miles from this location
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Storage Customer Reviews
- 3.5 Average Customer Rating
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I had sent an email mid-March saying that I would not need the last month that I reserved the unit for and received a response from that manager saying that my request was received. However, I was still charged for the last month. When I called about 2 weeks ago, the person I talked to said they would let the manager know, but I haven’t heard anything or received a refund yet.
Daniel F | Overall ExperienceThe unit I received had mouse poop , a dead mouse and smelled terrible ! But the staff was understanding and provided a refund.
LASHAYENIA P | First ImpressionsThere was never anyone to talk to.
Carlos C | Overall ExperienceDo not like the big mouse trap in the storage unit
BRIELLE S | First ImpressionsI had to get rid of a lot of my items, there was a lot of moisture & there were mice in there-pooping all over all of my things & biting through boxes to eat at clothes and it was HORRIFIC !
Chasiddy M | Overall ExperiencePrices are a bit high compared to other storage facilities.
Michael F | Overall ExperienceRats got into my boxes damaged my belongings.
Sonjia E | Overall ExperienceKyle V. was AWESOME! The contacts on the phone were also awesome! There was alot of confusion about the office at this location being closed and business was done out of a different location. That is the only reason I rated this experience as average. Otherwise, above average!
Karen O | First ImpressionsI love nice and sufficient places
Dilip L | Online Move InFor starters upon moving in my wife and I was greeted by a ton of dirty clothes, beer bottles, and cigarette remains. Which gives me the inclination that someone homeless may have turned that storage unit into their personal dwelling. The day after moving in, I started calling the facility to make them aware of our findings until this day no one has reached out to us about our concerns after several calls and email attempts. With that being said, we decided to move out and we will probably never use U-Haul storage again. Such a terrible experience.
ERIC G | Overall Experience