After completing on line check in process and providing photos of drivers license multiple times I had to register at the desk and go through the exact same process with photos. Also, no explanation was previously provided about having to use two different keypads to enter the facility and then the facility keypad required me to enter the code 3 times before it worked. If you offer a 24/7 virtual check in process then the tools you need to use to do the checkin in need to work.
Robert M | Online Move InSelf Storage Units in Victor, NY, 14564
U-Haul Moving & Storage of Victor
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Waiting to the last minute to tell me there is no elevator to the second floor was disrespectful and very unpleasant.
ROBERT T | Overall ExperienceChuck and his colleague (apologies I cannot remember her name) were amazing. Super friendly and very helpful getting us checked into our storage unit and truck return. Thank you
James B | First ImpressionsRude staff. Such. Rude. Staff. Won't be back due to that
SAMANTHA D | Overall ExperienceI was very pleased with the storage facility and the entire staff. Everyone was very helpful and always very courteous. The storage unit I had was perfect for my needs. I would not hesitate to use this facility again, as well as to recommend it to a friend or family member. Thank you.
David M | Overall ExperienceNo air conditioning in warehouse extremely hot
Timothy Y | Overall ExperienceWe moved to the facility 22 years ago. It’s been great ever since.
JASON C | First ImpressionsDerrick was extremely helpful and nice!
RYAN K | First ImpressionsBeen working with them for 21 years. Always helpful!
JASON C | Overall ExperienceVery friendly staff! Also very helpful.
BROOKE B | Overall Experience