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David Dias | Overall ExperienceSelf Storage Units in Broken Arrow, OK, 74011
U-Haul Moving & Storage of Broken Arrow
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Aspen Square Inc Oneta
6700 E New Orleans St, Broken Arrow, OK 74014 View Available Units
(U-Haul Neighborhood Dealer)5.0 miles from this location -
U-Haul Moving & Storage at 51st & Hwy 169
5140 S 103rd E Ave, Tulsa, OK 74146 View Available Units6.0 miles from this location -
U-Haul Moving & Storage of Midtown
3500 S Sheridan Rd, Tulsa, OK 74145 View Available Units8.7 miles from this location -
Lewis Lockup Storage
6350-B S. Lewis Avenue, Tulsa, OK 74136 View Available Units9.5 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Staff is fantastic. Will always be a loyal customer. Thank you.
Tony Woodlee | Overall ExperienceWonderful Storage Size, Convenient, Easy access, thankful for friendliness and responsiveness of all the owners, staff and employees I met. Location , indoors and outdoors, well-kept. Thank you all for timely and helpful service.
Jeff Raka | Overall ExperienceFor years U-haul has provided needed truck, trailer, equipment and storage conveniently, timely, and economically affordable. Always for decades now courteous and informative directly or with someone who was knowledgeable and to the point of what was needed and details there-of. Thank you all for great service.
Jeff Raka | First ImpressionsThe main problem was my account kept showing I owed around $900.00 when I was current on my account. It has been that way for a year or more. Candy the manage said she had called IT about it but it has never been fixed. This has been very frustrating for Candy and myself. Candy works harder then any woman I have ever known at the storage units and she shouldn’t have to deal with accounting issues corporate can’t or won’t fix.
KAREN E ARNOLD | Overall ExperienceOverall had a horrible experience. Poor communication within the company. Had an overdue lock still on the unit a week after payment was made. Had to call y’all twice just for someone to finally cut it off. The guy that handled me when renting the unit was not professional. There’s no service nor does the public wifi at the Facility even work so when I returned a truck I couldn’t properly check it in and got charged an extra $25. Yall LOVE to overcharge people. I have the exact same unit and I pay $75 a month instead of $120 that y’all charge me. NEVER will I ever use uhaul especially this location.
caitlin Coffman | Overall ExperienceUhaul breached my contract. I will be seeing them in court.
jeffery coombs | First ImpressionsYou desk people need more staff! They are running the whole time! Still friendly but you can tell phone ran constantly and customers were needing answers... one person doing everything will burn out your customer service "asset". Pandemic is over, pay more to get more staff.
VICKI ROGERS | First ImpressionsVery helpful personnel
Dwight kaseman | Overall ExperienceYour staff over charged me on the uhaul truck rental of $33 and some change. Instead they charged me a full $100 that I was told was only a temporary hold. Honestly was worried this would happen as there was another customer bitching about the same thing while I was trying to get the truck.
MICAH TAYLOR | Overall Experience