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RICHARD G | Overall ExperienceSelf Storage Units in Tucson, AZ, 85716
U-Haul Moving & Storage at Grant Rd
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U-Haul Moving & Storage of Harlan Heights
5533 E Speedway Blvd, Tucson, AZ 85712 View Available Units2.8 miles from this location -
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1550 S Alvernon Way, Tucson, AZ 85711 View Available Units3.4 miles from this location -
U-Haul Moving & Storage of Downtown Tucson
450 N Freeway, Tucson, AZ 85701 View Available Units4.0 miles from this location -
U-Haul Moving & Storage at Automall
4655 N Oracle Rd, Tucson, AZ 85705 View Available Units4.5 miles from this location
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Storage Customer Reviews
- 4.5 Average Customer Rating
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KATHY W | Overall ExperienceThis facility is in a really bad neighborhood. There were junkies passed out right next to the gate. It was difficult to get in and out of because of how it is set up. We were charged for the month and moved out two days later, but still had to pay for the entire month. The whole experience was disappointing.
Lyndsie A | Overall ExperienceAwesome good
jacob i | Overall ExperienceIt's says you have my move out date 04-03-2024 that in wrong I moved out last day in February 2024 and I lost my key to my lock so I never got to give to them to unlock but they could of just cut it so anyways I should have a $0 balance and move out date 02-28-2024 so if you can please correct that and thank you for your time and help you guys are awesome and prices are good thanks again Hayli
Hayli L | Overall ExperienceI highly recommend you halt a grant to anyone very pleasurable Every time I went to the office very nice employees
patricia h | Overall ExperienceDuring the period of time that you stopped doing rodent control, mice infested and destroyed my stored camping equipment. You also decided to disconnect the interior lights of the units. Homeless people were storing their belongings and food there, hanging out during the day with their animals. While I have no hatred towards homeless folks, their food and bedding attracted more rodents and created a bigger danger of bed bugs. Also the transient traffic did increase theft and safety concerns. There were multiple times when the auto-pay caused issues by not going through, and I was assessed late fees that I did not deserve. The rodents and homeless people were the biggest issues, and I have since moved to a much larger and better maintained unit that is approximately the same price that I was paying you folks. So basically, you continually increased prices, while making the provided service worse. Your employees were all great to work with though, and deserve kudos for putting up with everything.
Michael H | Overall ExperienceI didn't appreciate the fact that we got a trailer to haul you're supposed to get a storage for free and then we transfer to different stores and we had to do the running around to drive to get the story we weren't reimbursed for the gas money and then they will a charger that's not right
maria v | First ImpressionsAmanda took care of everything and made this move trouble free. She is perfect!!
Bradley K | First ImpressionsPoor customer service. Commitments not followed through.
Jason W | Online Move InExcellent company!
LEE F | First ImpressionsThe young man and woman working in the office who helped me and my son were courteous and helpful.
LUCY P | First Impressions