Your General manager is incredibly rude to customers. You have overcharged and double charged me for things like 24hr access to my unit. My final receipt when I returned the truck and did the virtual return process, it said I was only going to be charged $60 more than what was originally discusses and you charged me $250 more. Overall experience was terrible. I will do anything and everything I can to never have to rent a truck from you again
KRISTINA K | First ImpressionsSelf Storage Units in Clearfield, UT, 84015
U-Haul Moving & Storage Of Hill Field
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Very clean, secure. No visible issues with mice or bugs. Lower priced them other facilities that were not as nice.
Jacqui C | Overall ExperienceU-Haul is the number one best and safest place for your things and the have everything u can think of to help your move go smooth I definitely recommend Uhaul every time
NATASHA P | First ImpressionsClean facilities and friendly staff. Move out process was easy!
German C | Overall ExperienceI called and asked if I could rent a truck and my friend was gonna pay over the phone with her credit card and he told me that yeah, that's fine. Well I backed up on my stuff. I ride my bike down there carrying heavy a** s*** and then I get then she told me that she never said that on the phone and she actually did. I actually caught 3 times just to verify that I could do it before I left my house and everything and so it really f***** me in the end. So no Hailey at the sunset.Uhaul is a terrible employee just so you're aware
Nathan M | Online Move InWe thought that the storage facility was great. Having carts available to help take our things to our units was very helpful. The only drawback was the bathroom was disgusting. When moving in my little boy had to use the bathroom. But when we went to go into the bathroom there was pee everywhere and the toilet was clogged. So we used a bottle. My son is three and couldn’t hold it.
GENNESSE G | Overall ExperienceGreat service and they support military members too!
ALDY M | Overall Experiencei feel like giving two stars but they deserve 3 i guess. the only real issue is that when we put our fifth wheel there they never bothered to tell us that within a few short months they would be tearing down the covered storage and forcing us to move to another storage place with only a months notice. it's not easy to find storage for a 40' fifth wheel to begin with much less covered. we couldn't find another place with covered space so it's out in the weather. this is pure greed cause they are replacing the covered rv parking with more warehouse for small lockers which is more profitable. i would not recommend any u haul storage to anyone. they didn't even offer to help their customers locate suitable space for all the rv's and boats stored there.
VICTOR S | Overall ExperienceConstantly raising rates, then in February sent email raising rate then 10 minutes later send email saying I need to get my trailer out ,CLASSY MOVE
Cory P | Overall ExperienceThe storage locker was clean and secure.
Emmalou R | Overall Experience