The storage was great. Overpriced. Basically could not afford it any longer. 55.00 higher than comparable storage in the area. Had 3 price increases in short time. . Its actually to bad because it worked for me in the construction business..
Brian Patrick | Overall ExperienceSelf Storage Units in Rutland, VT, 05701
U-Haul Moving & Storage of Rutland
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1454 Main St, Castleton, VT 05735 View Available Units
(U-Haul Neighborhood Dealer)11.3 miles from this location -
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5842 Route 30, Cornwall, VT 05753 View Available Units25.5 miles from this location -
ABC Self Storage
12 Ossie Rd Rte 116, Middlebury, VT 05753 View Available Units
(U-Haul Neighborhood Dealer)27.3 miles from this location -
Three Mountain Storage
8599 Vt Rte 30, Rawsonville, VT 05340 View Available Units31.1 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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Well done !! Worked out very well for my needs. Very nice good to work with ! Very professional. Would definetly use again
PETER HINCKS | Overall Experiencethe staff was kind and helpful, very easy to access the unit, we felt safe keeping our items stored there.
MArgret Bernur | Overall ExperienceLoading dock VERY STEEP DANGEROUS
LOU OTIS | Overall ExperienceThe unit I got had open holes on one wall, allowing possibly bugs, mice, etc to get in.
Hacene Boukari | Overall ExperienceThe computers were not working well. And the keycard machines didn’t work well either.
mary jackson | First ImpressionsVery happy with the staff that helped us and the available times to access storage unit.
JOAN WILLIAMS | First Impressionsthe uhaul place in Rutland vt was very easy to deal with. all the other closer places to me had no openings, but i called the Rutland store and they found me a storage unit right away. I went down there and paid for it. They were very helpful and easy to work with.
JOHN MORASCO | First ImpressionsEveryone we encountered was friendly and helpful. We were able to access our belongings without any issue and they stayed safe and dry in the 1.5 years we needed to store them. Thankful and grateful for the space!
CAROLYNN Stockwell | Overall ExperienceI'm am beyond disgusted with this place and how they treat their customers!! I have had this unit as well as another for a couple years now! I have always made my payments, the whole 9 yards. When I went to go and get my Christmas tree and decorations, I opened the unit and started seeing mice traps placed all over uhaul and no one ever called or informed me of a rat or mice infestation. When I opened the bin that was in my unit, my white tree was yellow and the tree as well as the bin was filled with mice feces, urine and a load of rice! Same wit my decorations box. When I called the Rutland uhaul to notify them the manager was so RUDE!! saying I was making this stuff up and so on! So I stopped paying my bills hoping to get someone's attention, only attention given was if u want to abandon the unit or auction! I told higher up about the incident they were jus concerned about money they didn't care about MY hard earned money paying for the unit as well as MY personal belongings inside! Paying HUNDREDS of dollars a month you expect your items not to be completely ruined! I paid off both accounts and have moved out of the large unit, coming back to do the same wit the smaller one. The manager of rutland uhaul is the biggest joke I've ever did business with! I will not talk to him or do any other business with uhaul. Which is really sad cuz I have rented with you guys multiple times and have multiple units! I also have many family and friends that do business as well. We will be taking our business elsewhere, with a company in Mendon. I'm glad to be cutting ties! The one thing i will say is the Travelimg Manager, I believe his name is Peter, from NY, that man was a gentleman, helping any way he could! He went out of his way , above and beyond to help me get everything situated to move out all my belongings. I even told him about the manager and he let me know that multiple customers complain about him! Don't you think you guys should do something? I will be reaching out to my lawyer in regards to all my damaged property. If a supervisor could reach out it would be appreciated. Thanks Candace Covell (802) 353-7816
CANDACE COVELL | Overall ExperienceKathleen Garrow is terrific! Very professional, easy to understand and thoughtful.
Janet Sharp Kershaw | Overall ExperienceVery pleasant to work with.
MARY SCHUHCLARK | First Impressionswould of been nice if I could of been reimbursed for the 17 days of the first unit I had paid for and moved out of I mean its more than half a month and I moved into a larger unit and paid for the whole month on that one as well....
Melynda Manning kallahan | Overall Experience