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BRUCE W | First ImpressionsSelf Storage Units in Roseville, CA, 95661
U-Haul Moving & Storage at Sunrise Avenue
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The man who helped me was not really friendly and he questioned me a lot and also seem really irritated when I asked for a card for my fiance it would put on the paperwork as someone who was able to come in. He also could have explained the security process a little bit better. Definitely could have had better customer service
Jamie H | Online Move InHave a formal complaint in to corporate. Jaxon at this location is an awful staff member. I will not be back here and will make sure anyone I know avoids this location as well. Extremely disappointed and let down by this location.
Christian B | Overall ExperienceHighly Recommend this facility for your storage needs! Very clean! Second floor unit was no problem with elevators and handy carts for getting your stuff in easily. Top-notch security is a plus, in my book! Love the aesthetic of the old brick building… reminds me of Monsters Inc movie. 😊
Kathleen B | First ImpressionsHad my unit for 3yrs. Had zero issues!
mike w | Overall ExperienceIt always looks and smells so clean when you go in there very professional should have gone there a long long time ago but I've lost my belongings at sentury. Much cleaner much safer much more secure
WENDY M | First ImpressionsThis building is in beyond poor condition. There are homeless persons living in the building. There are multiple areas within the building with leaks and some areas are flooded. I have always had great service with Uhaul and thought I would try one of their storage facilities. To say I am disappointed is an understatement. I was in a pinch to get my belongings out of a dangerous situation and into a storage facility (I am renting three units from uhaul) but I am very concerned about my belongings having water damage and will be looking for a non- facility to move my belongings to.
ANDREA P | Online Move InSuperb customer service on the phone with both Rubin and Justin, and in person with Viola (hopefully I remember her name correctly). She was very kind and helpful and knowledgeable and efficient. She really went the distance to address my needs. It was seamless. It was good old fashioned customer service. I often lament the disappearance of it. From truck rental to storage to drop off of truck …all uhaul personnel were positive and friendly and helpful.
BILLIE L | First ImpressionsVery easy check in and check out of storage units.
Chynna B | Overall ExperienceWith all of the excellent security in place, why not have this facility 24-hours? That would make it much more convenient for those people who have large homes to move into a storage unit.
Carol S | Overall ExperienceOther than my receiving two 5x10x8 storage units in place of the one 10x10x8 that I had rented, on-line, my overall experience has been good. But, my initial response to receiving something, other than what I paid for, was less than good. It was quite poor, actually. Especially after finding out that splitting a large unit into two smaller units is standard protocol! However, a day l8tr and the facility made good by moving my contract to a 10x15x8 and only charging me $30 for the difference. There by earning a 4-star rating. Thank you, Claude. You did great and you are going to go far in everything you do. God speed.
carol s | First ImpressionsFacility is top-notch and well run. With good security. The employees actually care about their customers, and it shows.
Carol S | Online Move InEveryone who worked here was so helpful and kind!
Averelle R | Overall Experience