NO complaints. Thank goodness for U-Haul!
Mary C | First ImpressionsSelf Storage Units in Rome, NY, 13440
U-Haul Moving & Storage of Rome
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Available Units (All Sizes are Approximate)
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Staff was extremely personable, helpful and otherwise very nice to interact with. I liked them all so far.
Raven B | First ImpressionsStephanie is always friendly and very helpful. Rented a storage unit twice and both times very good experience.
jean q | Overall ExperienceStephanie is a very pleasant and personable person. Always very helpful.
jean q | First ImpressionsVery secure
Anna M | Overall ExperienceGM is amazing also Amber is very helpful and knowledgeable.
quailee h | First ImpressionsI’m writing this in order to bring it to the attention of upper management as the cleanliness of the storage unit was not only extremely unacceptable, but also a health risk. I’m extremely disappointed and upset upon entering my unit and discovering trash, multiple cigarettes scattered around the unit, as well as having it smell absolutely horrendous. As a combat veteran who served his country, I expected U-Haul to serve me with cleanliness, dignity, and respect. Obviously I wasn’t met with that and will further take my business elsewhere. Thanks for nothing.
benjamin m | Overall ExperienceStaff was really friendly and helpful .
DAIOMY H | Overall ExperienceThanks to Stephanie. Who remembered me when I needed storage ASAP. I was so STRESS out... made decision making easier. Thanks to the team..... whose steady and customer service is more than capable while I used them. Clean and warm.
Cheryl R | Overall ExperienceI wish you could get the van or truck like you can the other truck's it's hard for some to get in and out
Wendy G | First ImpressionsThe service that was provided was excellent!
Brenda M | Overall Experience