The website claims that the access hours are until 10 PM. I showed up at the facility at 6 and was told I could not gain access to my unit because it was 6 and that it is closed. I had a U-Haul truck full of items I needed to put into the storage unit and was forced to rent the truck for an additional day because of your lack of quality control. I'll be speaking to my lawyer about your false advertising and inaccurate information displayed about your facility.
Ryan E | First ImpressionsSelf Storage Units in Richmond, VA, 23220
U-Haul Moving & Storage of Lombardy at VCU
(North of Broad St Corner of Broad St and Lombardy St, Behind Lowes)
Services at this Location:
Contact Us
900 N LombardyRichmond, VA 23220
(North of Broad St Corner of Broad St and Lombardy St, Behind Lowes)
Services at this Location:
Office Hours
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
Storage Access Hours
- Mon-Sun: 5 am–10 pm
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
Services at this Location:
Features Available at this Facility :
- No Deposit or Admin Fee
- Free Online Account Management
- Extended & 24-Hour Access
- Climate Controlled: Just Like Your Home
- Indoor Storage: Twice the Protection and Security
- Electronically Controlled Access
- 24-Hour Video Monitoring
- Free Automatic Payment Plans
- Make Your Payment Online!
- Re-Use Area: Neighbors Helping Neighbors
- Free Use of Loading Carts
- Move-In Trucks
- Low Cost Insurance
- Package Signing and Receiving
Promotions:
-
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
- Sort and Filter
-
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Medium | 51-150 sq ft
-
Medium | 12' x 8' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $129.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium | 10' x 15' x 10'
2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $174.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Small | 50 sq ft
-
Small | 5' x 5' x 8'
Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 7' x 7'
Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Stair
- Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$84.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$84.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$84.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 10' x 5' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 7' x 4.8'
Miscellaneous Storage
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 10' x 5' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$94.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $94.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room! -
Small | 5' x 10' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$99.95
Per Month
- Split Level
- 1st Floor
- Upper Level
- Climate
- Rate:
- $99.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Medium | 51-150 sq ft
-
Medium | 8' x 9' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$89.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- No Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 8' x 9' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$109.95
Per Month
- Split Level
- 4th Floor
- Street Level
- No Climate
- Rate:
- $109.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium | 8' x 10' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 4th Floor
- Street Level
- No Climate
- Rate:
- $114.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 8' x 10' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- No Climate
- Rate:
- $114.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 8' x 10' x 6'
1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Split Level
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $114.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 10' x 6'
2-3 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Split Level
- 3rd Floor
- Street Level
- No Climate
- Rate:
- $129.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium | 16' x 9' x 6'
2-3 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- No Climate
- Rate:
- $129.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 10' x 6'
2-3 Bedroom Home
Size Guide- Rate:
-
$144.95
Per Month
- Split Level
- 4th Floor
- Upper Level
- Climate
- Rate:
- $144.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium | 10' x 10' x 6'
2-3 Bedroom Home
Size Guide- Rate:
-
$159.95
Per Month
- Split Level
- 1st Floor
- Street Level
- Climate
- Rate:
- $159.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
Rent Now to Secure Your Room!
Small | 50 sq ft
-
Small | 5' x 5' x 6'
- Rate:
-
$74.95
Per Month
- Lockers
- 1st Floor
- Upper Level
- No Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 6' x 7' x 6'
- Rate:
-
$74.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Medium | 51-150 sq ft
-
Medium | 7.5' x 8' x 6'
- Rate:
-
$79.95
Per Month
- Lockers
- 2nd Floor
- Upper Level
- No Climate
- Rate:
- $79.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 8' x 8' x 6'
- Rate:
-
$79.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $79.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 8' x 7' x 6'
- Rate:
-
$84.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium | 8' x 8' x 6'
- Rate:
-
$89.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- No Climate
- Rate:
- $89.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 16' x 8' x 6'
- Rate:
-
$94.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- No Climate
- Rate:
- $94.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 9.5' x 7' x 5'
- Rate:
-
$119.95
Per Month
- Lockers
- 2nd Floor
- Lower Level
- Climate
- Rate:
- $119.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
What Is Online Move-In / Rent Now?
-
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-
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
Horrible communication on Uhauls part, moving is a very frustrating time and yall did NOT make that any easier.. Getting to the Uhaul was no problem, but moble check in to the place was a NIGHTMARE. THERE ARE NO CLEAR INSTRUCTIONS ON WHERE TO GO AND HOW TO CHECK IN CORRECTLY AND WHAT PIN PAD TO DO THAT AT.. It was night time, there was no "facility map" available and for NEW people in a NEW city this can be very dangerous its DARK WITH NO MAP OR DIRECRION to what pin pads to use, especially this location being in the hood...Not to mention all the wasted TIME and MONEY I spent just looking for where to get into this place, I spent nearly 2 hours trying to find these pin pads, wasted a bunch of money because I had to pay these men by the HOUR to help me. There was a phone number to TEXT if you needed assistance after hours for mobile check in and NO ONE ANSWERED TILL THE NEXT DAY...ridiculous...! I spent almost 45 mins on the phone with customer service, Kevin who was wonderful! and extremely helpful but understandabley he'd never had been to that location and the facility map was not available for him either he was just as lost as I was. This experience was a NIGHTMARE especially because when we FINALLY got into the building the storage unit that I rented was more than 5 feet IN THE AIR whitch was NOT mention on the website when I booked it.. so here are these poor guys lifting this huge thing in the air above thier heads... this experience was dreadful and definitely could have been avoided if Uhaul cared enough about their customers safety, time, and money V.S. their quick buck..
leah L | Online Move In- Rating:
- 4.0
I would like more access hours.
JOSEPH R | First Impressions- Rating:
- 5.0
Excellent team and very clean facilities. Everyone was very helpful, friendly and knowledgeable.
stefani r | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
benny m | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Gerald W | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
SANITIA R | Overall Experience- Rating:
- 5.0
Thank you.
Victor E | First Impressions- Rating:
- 4.0
There should be lighting inside the storage units
Jacqueline A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
TRACY B | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
Margaret T | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Crystal M | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Brian D | Overall Experience- Rating:
- 5.0
Ms.Saucer was very helpful and awesome customer service she deserves a raise. Keep up the good work Ms. Saucer.
Paula G | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Caitlin C | Online Move In- Rating:
- 4.0
Customer did not leave a comment.
joe w | First Impressions- Rating:
- 5.0
The young lady that waited on me inside the office if I remember correctly name was JuJu - she made my experience excellent from the moment I approached the front desk to explaining everything to me and me being extremely comfortable in choosing this location. Kudos to her as I look forward to doing business again with this Uhual location just because of the HIGH LEVEL OF SERVICE PROVIDED! Even when I returned the truck and the process of my movers loading my storage space the young men working were so kind when asked questions and provided my mover with a dolly to use as a courtesy!! I GIVE THIS LOCATION FIVE STARS FOR MAKING THIS SUCH A WONDERFUL EXPERIENCE ! Thank you Uhual Team on Lombardy!
Helen G | First Impressions- Rating:
- 5.0
Outstanding service provided by the young lady LaKeisha for our truck and the gentleman, Jalen for our storage unit. It’s refreshing to experience great customer service in this day and time. Thank you for having great employees!
racquel M | First Impressions- Rating:
- 1.0
I moved in in February 2024 and when moving in they had the store entrance way with y’all equipment in the parking spaces which made it very inconvenient to move in.I asked one of y’all employees if they could move it so I can unload my truck. HE SAID “we don’t have nowhere to move it to they keep sending us all this stuff.” I said how am I supposed to move my stuff in if these trailers blocking the door. So I had to wait to the next day and try my luck. Then I rented a dolly not knowing that y’all have free carts to use no one mention that y’all had these. That would have saved me a lot of money. The store hours are crazy they told me that it opens at 5 am but when I got there at five they said that it opens at 9. So again I had to wait into it open! When moved out I rented a U-Haul I had to walk all the way around to the back to get it. No I will not refer anybody th.and I will never come back ever again
LATOYA J | Overall Experience- Rating:
- 5.0
One time I got stuck in the elevator and the manager sent someone immediately. Have loved being a customer here!
ASHLEY P | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
tarshell b | Overall Experience- Rating:
- 3.0
What I found to be most inconvenient was the availability of parking spaces designated for customers. Each time I came to the facility there were seldom spaces available because the U-Haul trucks were parked in them. When I asked associates and management about the problem they stated they could do noting about it and that it was up to the owner to do something. What a frustration for those of us who are customers trying to navigate between our cars and transporting contents back and forth to and from our units. I did find associates to be professional and helpful as best as they were able.
Michele F | Overall Experience- Rating:
- 2.0
Most of the staff was nice. HOWEVER, I am handicapped and asked if they had any accessible units. I was told no and they didn’t have an option. I was told no first floor availability, and struggled for an hour to find the unit and figure out how to unload with no ramp. The unit given was a floating 2nd story one. So no elevator for me, not easy loading and unloading. Finally after almost crying and asking for help on what to do, MAGICALLY a first floor unit was found in my building. BUT I WOULD HAVE TO PAY MORE FOR IT. The ADA is in place to protect those with impairment and disability to still access what they need, same as any other person. I am beyond upset and will be calling a manager. This needs to be made right.
Rebecca M | First Impressions- Rating:
- 4.0
Customer did not leave a comment.
Leah M | First Impressions- Rating:
- 4.0
Great Check-In, just need to gain proper access during Access Hours listed on Site and in Facility.
Emanuel M | First Impressions