The uhaul corporate office booked a storage unit but the Spruce office had no record of my reservation. It was very stressful but they were able help me nonetheless. Also, there seemed to be only one person available to help me and there were a lot of customers there so it took way longer than it should have.
WILLIAM SAXTON | First ImpressionsSelf Storage Units in Riverside, CA, 92507
U-Haul of Riverside
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Moreno Valley
23730 Sunnymead Bl, Moreno Valley, CA 92553 View Available Units6.8 miles from this location -
U-Haul Moving & Storage of Rialto
2775 Foothill Bl, Rialto, CA 92376 View Available Units8.1 miles from this location -
U-Haul Moving & Storage of Downtown San Bernardino
110 S D St, San Bernardino, CA 92401 View Available Units8.4 miles from this location -
Fontana Self Storage
10533 Beech Av, Fontana, CA 92337 View Available Units
(U-Haul Neighborhood Dealer)8.5 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Stephanie Ponce is amazing. All the crew that work there are amazing. Very helpful
mark REALE | Overall ExperienceI was given a broken storage unit that was only able to close using the uhaul side to lock. I was unable to use the lever to pull the unit open and was not easily accessible. When I did pick up my belongings - most of my things had mice feces. I only used the storage for 4 weeks and was very unhappy with service and most times a U-Haul truck or trailer was in front of my unit making it unavailable most visits. I don’t believe I will reccomend or use U-Haul services again.
angelina alvarado | Overall ExperienceMiguel and the rest of the crew there were awesome. Very helpful
mark REALE | First ImpressionsI appreciate you being at this location. It works out perfectly for me. Price is better for square footage than any other storage place that is available. Thank you.
John Chapman | First ImpressionsAt first she couldn't find my reservation then nobody told me if you turn a uhaul in after 5 they charge you another day. Which wasn't fair as I need all my funds to move and needed that deposit to feed my kids.
ERICA HOSKINS | First ImpressionsThe storage unit leaked water 💧 on my tools and some boxes 📦 thankfully it didn't get my mattresses wet.
Steve Winstead | Overall ExperienceI cleared my storage before the next period of charge and u hual kept calling trying to charge me. It took them 3 months to fix it.
Ariana Williams | Overall ExperienceHonestly the staff couldn’t have been nicer & the manager Ed is wonderful. He painstakingly worked on releasing my car from the car towing device longer than he should’ve had to, as the chain didn’t have much slack. He is clearly dedicated to his position there at U-Haul = pleasant, courteous & professional. As he was walking in front of me to unlock the U-Haul lock off my storage unit…I noticed Ed reaching down and pulling out a weed. I was impressed. Thank you for everything.
Dianne Ward | Overall ExperienceGreat help
Charles Mason | First ImpressionsI did not rent AA0015B, but I kept receiving bill information. I called several times and was told somebody would contact me. Until now, nobody contacted me to solve this problem.
Yuanyuan Zhao | Overall ExperienceGreat customer service, No waiting in line. Fast pick up and drop off. Would Recommend
Sina Sahebjami | Overall ExperienceOrdered a 26 footer. It wouldn't start!! Even with jumper!! Had to rent a 20 ft.instead! Ordered blankets and dollies and they had NONE! All in all, 2 HR DELAY TO ME! Horrible Customer Service!!
virginia boda | ReservationGreat staff, great customer and great help!!! Five stars!!!
sabrina levi | ReservationAlways a pleasant experience
Robbie Brager | ReservationGary went above and beyond to make sure my experience was exceptional. I had been given the wrong information, which left me frustrated and frazzled, but Gary was very friendly and turned it around.
Michelle Rivera | Overall ExperienceThanks
Darren Logan | Overall ExperienceStaff were professional and assisted me quickly in retrieving my U-Box.
Matthew Lane | Overall Experience