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Errol Watt | First ImpressionsSelf Storage Units in Decatur, IL, 62526
U-Haul Moving & Storage of Decatur
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Very professional and courteous. Great security and competitive prices.
John Pogue | First ImpressionsDue to my busy schedule, notified well past my due date, that a payment was due. I'll never do business with uhaul again. When I called for something, I was immediately put on hold.. I walked in and made a call, the woman behind the counter was not busy, and still put me on hold... Some customer service?? Huh? I will be passing the word about the crappy service ...
Mark Miller | Overall ExperienceMy access code never worked. Changed it several times and never work during check in. Return to empty unit access code still not working employee change it and that didn’t work either. No access after hours
robert johns | Overall ExperienceAll staff went the extra mile for service
John R Buckles Sr | Overall ExperienceStill having issues with pass code employees not sure why it not working but is looking into it
robert johns | First ImpressionsVery welcoming and well maintained environment. Friendly customer service and very efficient timely fashion
Jimmie Turner | First ImpressionsEverything as great. I would recommend this u haul storage. Had no problems. Reason I moved out is because I am using a U box to move stuff to FL.
Rob Evans | Overall ExperienceExcellent Service, Manager very helpful!
WILLIAM DADY | Overall ExperienceA few more carts for the storage area would be welcome. If there are multiple people accessing their units, you end up having to carry single items into the building
Bryce Hilburn | Online Move In