The only problem we had with the uhaul was that the windshield was filthy when we got it and in reno i had to scrub it before we drove it to utah
Gena U | First ImpressionsSelf Storage Units in Provo, UT, 84604
U-Haul Moving & Storage of Provo River
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U-Haul Moving & Storage of Cougar Blvd
551 W Columbia Ln, Provo, UT 84604 View Available Units0.2 miles from this location -
Bear River Storage
1952 West 820 North, Provo, UT 84601 View Available Units1.3 miles from this location -
Bear River Storage - South Provo
1544 South State Street, Provo, UT 84606 View Available Units3.4 miles from this location -
Wolverine Storage
1050 S 1675 W, Orem, UT 84059 View Available Units4.9 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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We had set a reservation four months in advance, as I knew that I would be storing my things over the summer. When I had arrived I was informed that this place had allowed someone else to move into my reservation and they would not move them out. We were then only offered a very small storage unit (which wouldn’t have fit even half of my things) or one that would be difficult to move out due to family health conditions. This was an extremely frustrating experience, as the unit we had chosen was very specific and with an intended purpose. We had this reservation for quite some time with the intent that we would not run into issues in regard to not having a unit, just to arrive and someone else to have taken the reservation. It was also frustrating as whenever they were looking at another unit to give us, they kept running into issues with people already having reservations. It made it seem as though they could keep track of everyone else’s reservations other than the one we had made 4 months ago. Overall this was a very poor experience.
Janna W | First ImpressionsThanks
URSULA L | First ImpressionsIt was an excellent experience overall! The staff were friendly, knowledgeable, very patient, and helpful. There were plenty of storage units available and they were good prices. It was a quick and easy experience. A well deserved 5 stars!
Anika E | First ImpressionsPerfect staff
Brad H | First ImpressionsI think the visa thing is stupid because I was just going across town it would have took one trip
Rose S | First ImpressionsEverything worked out really well:) Sydney was awesome and super helpful. I would definitely recommend to anyone needing storage or moving rentals.
Cassandra C | Overall ExperienceI was happy, until my prices started rising without notice. The price going up every month for several months also made me very upset with the uhaul company altogether. I will never do business with uhaul again.
eric m | Overall ExperienceA light in the unit. Would be nice.
Karlo O | Overall ExperienceFor seven years, I complained that our storage garage door was broken. The door wouldn’t close all the way. The open 2 or 3 inches at the bottom let in all kinds of dust dirt water, and debris. Employees kept promising me that they would get it fixed. But it literally took seven years for them to finally fix it. By that time I was moving out to a higher quality storage garage at half the price. That is the main reason that I would not recommend U-Haul to anyone else. Non-responsive service, and too high-priced. Also, no one ever answers the phone at the local office. Literally never. It always rolls over to some kind of a national customer service center but they never have the answers that I need from the local location.
brad t | Overall ExperienceI would give a higher rating except my move in experience was frustrating. I was able to change my move in date however I was not able to access the unit. I ended up needing it two days earlier on a Sunday. The office was closed when I got there. I arrived at 6pm they close at 5pm. Not a problem accept that I had no access to the unit. No access code to get in, nothing. A 24 hour access facility should be that, accessible for 24 hrs. After driving all day from Nevada to Utah, hauling not just a loaded 20’ van but towing a trailer as well, I was extremely disappointed and definitely not happy. I would suggest a system of sending the new tenant access codes and unit assignments via email or text. Weekends are when people typically move. When I came back the next day , the staff was very friendly and helpful.
Sandra S | First ImpressionsVery friendly and informative. thank you
Rex F | Overall ExperienceWe rented 3 or 4 different units over the last 10 years or so. Most of the units kept most of the dirt out which was great, but our second last unit was terrible. We found leaves, trash and dirt that had blown in, and coated everything in soil and grime.
GARRETT S | Overall Experience