I came in on a Monday and was helped by Ken. He took good care of me and made me feel like more than a customer right from the start. On the following day, Tuesday I went back to the U-Haul office and was helped by Rod and he aldo took great care of me and again I felt like more than a customer. I do not know the name of the woman that also helped with the admin side. She was very pleasant andc knowledgeable. I want to thank the whole team for taking such good care of me. I also lost my lock key on the first day. But this wasn't a problem. Rob was more than willing to cut the lock off and help me out with a new one.
James Draughon | First ImpressionsSelf Storage Units in Phoenix, AZ, 85032
U-Haul Moving & Storage of Paradise Valley
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Storage Customer Reviews
- 4.5 Average Customer Rating
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fred stephensen | Overall ExperienceRod and Colleen were a great help getting a quote for storage and a rental truck to make my move easier.
MICHELLE ESCUDERO | First ImpressionsThe manager & family went above & beyond to accommodate my needs. I would highly recommend to anyone to use this facility. Best customer service I’ve ever received.
BRIAN NICODEMUS | Overall ExperienceThe location was extremely convenient and clean for me. All my interactions with staff has always been positive! The staff is very friendly and courteous. Excellent customer service! I would definitely use them again!
Stella Arndt | Overall ExperienceRod and Colleen are the best. They are always easy to work with, resolve problems quickly, and treat you like you are their only customer. I highly recommend this facility.
lauri simmons | Overall ExperienceRod and his wife are the friendliest and most welcoming people. They actually took the time to ask questions to make sure that they were able to provide what I needed. They even made recommendations for me as to the size of the storage unit I would need and truck size for my upcoming move. When movers arrived, Rod offered the use of equipment at the facility to make the process easier. Will definitely refer friends to this facility and will use it for future storage/moving needs.
Michelle Warren | First ImpressionsGreat Place! Staff is great!
Todd Stecker | Overall ExperienceThe managers charged me $50 CASH only to cut my lock off the storage unit because my keys were left home out of state. It’s a nice under the table side gig he’s got going on.
gale wright | Overall ExperienceThis facility is very convenient and close to where I work. I have looked at other facility and was not impressed. This facility was clean and the people here are very helpful and kind. I feel my belongings are in a safe place. I would definitely recommend this facility to anyone who asked.
Monica Van Swaringen | First ImpressionsThe Manager and his team have always treated me with respect and professionalism. Thank you for a great 13 year relationship.
dawn white | Overall ExperienceRon and his staff are the best!
Jack Carter | Overall ExperienceExtremely helpful and friendly staff! The facility is very clean, easily accessible and very secure. Would recommend to anyone needing a nice & convenient place for storage
Ashley Norlien | First ImpressionsGreat to work with. Helped with my questions.
linda brock | Overall ExperienceManagement was EXTREMELY helpful and welcoming. Very professional. Great representation for U-haul.
Ka'rin Royster | Overall ExperienceGreat people,, great facility, they issued refund when my plans changed. Highly recommend!
Douglas Jones | Overall ExperienceKen did a great job setting up my account, explaining the fee and service breakdown, and saving me as much time as possible. It was a very positive experience.
Thomas Metzger | First Impressions