Customer did not leave a comment.
jennifer c | Overall ExperienceSelf Storage Units in Cumberland, RI, 02864
U-Haul Moving & Storage of Cumberland
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
New England Self Storage
105 Bates St, Pawtucket, RI 02861 View Available Units
(U-Haul Neighborhood Dealer)2.4 miles from this location -
U-Haul Moving & Storage of Pawtucket
125 Newell Ave, Pawtucket, RI 02860 View Available Units3.2 miles from this location -
U-Haul Moving & Storage of North Attleboro
492 E Washington St, North Attleboro, MA 02760 View Available Units5.9 miles from this location -
U-Haul Moving & Storage of East Providence
740 N Broadway, East Providence, RI 02914 View Available Units6.7 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Living out of state, there were a few glitches during our rental time, but the staff during the entire time was always helpful in fixing whatever issue we dealt with. Thank you for all your professional and friendly staff!
valerie b | Overall ExperienceWill and Ryan really helped in my process. Their awesome!!!!!
Danielle P | Overall ExperienceRented storage unit was not able to get in my unit manager had to let me in other entrance over 15 hrs my key died not work now I have to wait till Monday this is a big inconvenience for me not happy at all
Nancy D | First ImpressionsBrian was very helpful and friendly, he explained everything and was very nice. I was thankful because I had a long weekend moving my grandmother pasted away, and I had to rent a truck to move her stuff to the dump, then last minute get a storage unit for things I just couldn't throw away. Brian being so kind not knowing how stressed I was really helpful to me. Thank you.
Nicole A | First ImpressionsClean, safe facility with friendly staff
KRISTINA M | Overall ExperiencePoor poor poor. Service. Worst team. Ever s I
LUIS S | Overall ExperienceStaff super helpful
MICHAEL M | Overall ExperienceStaff very helpful and it’s very quick. I was all set to store my stuff in under 10 minutes
MICHAEL M | First ImpressionsJust have to tell you again how wonderful Will and Ryan were with me. So helpful so patient and so so very nice. These days you don't get the customer service that I have gotten from these two young men. I hope U-haul appreciates these two employees. I know I did. Thank you Joanne Audette
Joanne A | Overall ExperienceI don't generally leave negative reviews but I couldn't get into the building at first and it was pouring rain. I went inside to find an associate to help me, and there was no one around for 20 minutes. (Not exaggerating) by then there was a group of people waiting with me waiting for assistance. We ended up going out to the parking lot to see if someone was on a cigarette break or something and someone finally came... walking very slow... saying he was busy cleaning the vans. He was there alone so I understood. That day was the first time seeing the unit, the associate just told me to go through the employee entrance since there was a group of other people waiting. I went to my unit, then realizing its on the second floor (not the 1st floor like my reservation insinuated), and no elevator. Not even that is the reason for the bad review... the unit I was given has drop ceiling falling apart, mold on the floor and walls, and very weak floors. Also seeing rat traps in my unit doesn't make me feel confident about keeping my kids clothes that I had to put in storage here. I knew $100 a month wouldn't get me much but Jeez... I didn't want to go back to the associate who was dealing with 20 other customers so I just loaded my stuff and left. As soon as I can, I will be moving my stuff to a new facility.
Daisah K | Online Move InYoung man that assisted me was extremely knowledgeable and fluidly answered all my questions. Very courteous and respectful.
Debra A | First ImpressionsWill and Ryan in Cumberland and Aaron in Pawtucket were awesome! I must say I was very high maintenance and those boys couldn't have been more helpful or nice!! These days you don't always get this kind of customer service. I would definitely recommend U-Haul. And I hope you know how lucky you are to have such great employees.
Joanne A | First ImpressionsWill was extremely knowledgeable and helpful.
MICHAEL O | Overall ExperienceWhile we did not have a great experience at this specific location due to system issues. I cannot take away the good service of one associate that helped us. He tried his best to help us, while still not resolving our issue, he did make the experience a bit better.
MAYLEE T | First ImpressionsWas good over all.
MICHAEL O | First ImpressionsWas Very happy with service and staff
JOSE P | Overall Experience