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Druvon Humphries | Overall ExperienceSelf Storage Units in Orlando, FL, 32826
U-Haul Moving & Storage Of Alafaya
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Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Everything was ready just as manager said. Cart was available nearby so moving boxes in was easy.
MELANIE TIWARI | First ImpressionsVery friendly and helpful
VERONICA FLORES | First ImpressionsDonna was amazing and we loved need up renting 2 storage units ! Great service form everyone there
Daniel Yu | First ImpressionsTwo keypad system is cumbersome
Gregory Padowitz | Online Move InStored my belonging there for 13 months, picked up my things this week and everything was covered in rat droppings and cockroaches. For the money I paid for a climate controlled uni,t I would expect good pest control
JUAN ACOSTA | Overall ExperienceI had an amazing experience with the storage unit. The hours were adequate, the access was quick and efficient and the dollies made it very Easy to move everything in and out of storage and to the moving truck. They provided a desk clock and the storage unit was clean, smelled great and had a great temperature for everything that was in storage.
Emmanuel Ruiz | First ImpressionsStaff was excellent and very friendly
TODD NASH | Overall ExperienceThank you so much Donna! You're a superstar ✨️
Erin Tuchbaum | First ImpressionsMy home and vehicle just burned down so I'm going through a very traumatic time right now. And Donna really helped put my family and I at ease. She helped get us through this hard time and was so caring and genuine. I'm so grateful that she was my U-haul representative, thank you, Donna!
Erin Tuchbaum | Overall ExperienceI would recommend this U-Haul storage facility to anyone in need of their services because of the humble patience the employees expressed to me as a customer they’re lenient , kind and understanding especially if you’re going through a life crisis and need alittle time to get yourself sorted. So with pleasure I am grateful and pleased to say I’m a valued & loyal customer of the U-Haul located at 11815 E Colonial Dr, Orlando, FL 32826
Martina Cole | Overall ExperienceUnit was clean, staff was very helpful. Melody and Shaquille went above and beyond. Thank you!
Gavin Garcia | Overall ExperienceDonna and the manager Shaquille were very nice and helpful, definitely will come back again!
Sammy Fashona | Overall Experience24 hour access was not working, the check in boxes were not working very well ever. My unit was first overbooked so I ended up with a smaller unit than I needed. One worker was very rude to my father when he was trying to park due to virtually no parking spaces available. I will never be back to this location or U-HAUL in general.
Luke Anderson | Overall ExperienceExcellent customer service and secure well maintained storage facility!
Ana Hooper | Overall ExperienceThe unit I requested wasn’t available, so the manager gave me another!
Kim Walker | First ImpressionsThe manager, Shaquille, and Donna were very nice to us.
Sammy Fashona | First ImpressionsI was generally pleased with this facility but would like to comment on the fact that the main access door was broken and unavailable when I went to empty out the unit. This made it very difficult to vacate the unit. There was a small side entrance available but and it was just a nuisance and inconvenience. I’m sure it was a temporary thing but I didn’t even see any staff making an effort to fix the issue.
GLORIA PALACIO | Overall Experience