Very easy. Facility is nice
Susan W | Overall ExperienceSelf Storage Units in Tampa, FL, 33625
U-Haul Moving & Storage at Citrus Park
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Storage Customer Reviews
- 5.0 Average Customer Rating
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First of all I have been renting at Life Storage for years overpaying for what they said was climate controlled, but clearly it was not because this facility is on another level the ease getting in and out them providing A Lock you don’t have to pay for and the unit the whole building is actually air-conditioned is a game changer. This is the best facility I’ve ever been to.
Crystal C | First ImpressionsI just got out of hospital so can't elaborate but , u guys really know what ur doing!
Bryce M | First ImpressionsGreat experience!
Yossila P | Overall ExperienceI rented about 8 years! Thanks again @
MARCELO N | Overall ExperienceAll the staff on Gunn were very pleasant and helpful. The person who went above and beyond was Patrick. He helped me, when the double lockers assigned didn’t work out, to find one that would and was pleasant through the process. ( I got the name Patrick from my contract, I hope it’s correct)
Kathryn B | First ImpressionsThe storage was went and price was affordable but the ladies in the office never wants to help the customer one time I had went there and ask if someone can help me open my uhaul door since it was jammed she said “all you have to do is open it “ I stated that I was jammed again and she replied with the same answer when I went to go un jammed it my hand slipped and the metal left me with a gash on my hand. The manager then helped with and everything was solved. The lady’s in this office just wants to stay at the counter and not actually help customers.
Lissette H | Overall ExperienceI have an problem with the motion sensor lighting by my former storage unit. When packing or unpacking "There Should Be A Way To Keep The Motion Sensor Light On" It's very very inconvenient because I had to Stop serveral times to walk near the light sensor because it kept going dark. I asked office about this and was told "There Is No Fix Or Work Around"" This issue would prevent me from using Uhaul for any future Rental and Storage needs.
Royce W | Overall ExperienceThe Staff was very professional and accommodating and very informative and Helpful!! Patrick, the manager,Luis,Jazmy, Frankie ,Chris and Brian was very helpful in assisting me in my "Time" of sorrow!! Best regards, Carrie Ricks-Resto
Carrie R | Overall ExperienceI had a mandatory move date of January 3rd 2024. The movers were contracted for that date for an hourly wage to move my things out of storage to my new apartment. My storage unit was on the 2nd floor. It took twice as long to unload the unit because the elevator was broken. I am handicapped in a wheelchair so I could not even go upstairs to supervise the move. When I contacted the manager and requested some sort of compensation to offset the expense for additional time it cost to move due to the broken elevator he said it was an act of God and no compensation would be made. We communicated back and forth via text. I felt he was arrogant and unreasonable. Due to this experience I certainly wouldn't recommend this U Haul location again.
Angela M | Overall ExperienceThank you
Norma P | Overall Experience