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Marcus Griffith | Overall ExperienceSelf Storage Units in Toledo, OH, 43614
U-Haul Moving & Storage at Byrne Rd
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U-Haul Moving & Storage of South End
1415 S Detroit, Toledo, OH 43614 View Available Units1.5 miles from this location -
U-Haul Moving & Storage at Monroe St
2808 Monroe St, Toledo, OH 43606 View Available Units5.4 miles from this location -
U-Haul Moving & Storage of Downtown Toledo
801 Washington St, Toledo, OH 43604 View Available Units5.4 miles from this location -
U-Haul Moving & Storage at I-75 & Detroit
3011 Council St, Toledo, OH 43606 View Available Units5.5 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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We already had a storage unit and needed to upgrade to a larger one. Ann W. was wonderful! She made the process quick and easy. She was very friendly and thorough.
KELLY MCDONAGH PARKER | First ImpressionsI never had a problem with the U-Haul rental new people to go over they went into my storage when they changed over new doors or garage doors broke my items my things very unfriendly people very rude. Did not care for them so I changed it to a new unit or I’m satisfied. I had mouse poop everywhere just horrible horrible nightmare with these new people.
Margarita Truman | Overall ExperienceEveryone over at the U-Haul facility was very helpful for the past three years from the managers own down. They were great and very helpful. I love them all they help me out dearly. They gave great service. The manager was totally excellent. Assistant manager was totally excellent. they did a perfect job for three years straight with me almost 4 everyone that helped me out. They were very helpful. Very very very so I thank them all. They did an excellent job. Congratulations. Y’all are perfect team.
TIGE CRAPE | Overall ExperienceThe staff on south Detroit was super helpful and helped me with getting my storage at the Byrne location
KIANA JACKSON | First ImpressionsVery helpful staff!
KATELYN PACHECO | First ImpressionsUnit size was false advertised. And when I mentions that the 5 by 5 unit was not 5 by 5 like it says then only offer to close my unit out or upgrade my unit size and I never did get help with proper prices!
JARRED HEDGES | Overall ExperienceWish the office on Byrne Road was staffed.
James Morehart | Overall ExperienceThe increase in pricing I dealt with the last three years was an issue for me
Eleyia Rudolph | Overall ExperienceIn addition to a great storage area, the staff was great, thank you.
JORGE Lopez | Overall ExperienceVery dirty lot had a old chair set in front of unit had to move it down the row then someone threw out a bag of shifty diapers by unit door when we went to get a load there was a bin of electric items by the unit so there must be a company who does that kind of work left and came back 2 days later and it was still there. When calling the store for help with information the girl who was answering was so rude and nasty I ask to speak to manager and was told there is not a manager at this time I asked who I was talking with and real nasty she said I did not give you my name I just hung up Uhaul at other places aways answers and then says their name. Called there again and the same so nasty rude I told her I wanted to let them know I had moved out she said don't call you have to come here and tell us. I once again asked for manager as she is not like that and was told she only works every other day asked when she would be in and was told I just told you every other day. It is amazing customers have to be treated so rude, manager needs to have a conversations with her team about how they talk to customs and the rudeness needs to stop. While moving out there was 2 other people moving and they had complained about a worker who was on her cell phone the whole time he was there to get unit as he had free month of storage as he just moved to Toledo Area and was going to move to another storage as he thinks because he is white they act like that he said racism from the counter people. We were going to dump and had room in our trailer so we picked up a pile of junk and took it away tried to be nice. The people answering phone and waiting on customers are going to ruin the business and make the manager look bad. Hope things get taken care. The manager is a stand up person if manager is same as it was
Paula Camacho | Overall ExperienceBri and crew were extremely help to us and treated us great! We are very grateful to the process and help!
anthony dodge | First ImpressionsInitially started out with on property personell. No longer staffed with day to day individuals.went to a remote site. Had to either call a number or fell under the responsibilities of the nearest u-haul location. Which was much busier.
Ricky Lawrence | Overall ExperienceThe facility was secure but not well lit. Overall satisfied
Thomas Dotson | Overall Experience