Storage was fine, but the ceilings started caving in which had debris following all over my belongings and something was dripping from the ceiling on the right side, leaving my boxes wet, which only had cords in them.
Heather Gomillion | Overall ExperienceSelf Storage Units in Norfolk, VA, 23502
U-Haul Moving & Storage at Janaf
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U-Haul Moving & Storage at North Military Hwy
7448 N Military Hwy, Norfolk, VA 23518 View Available Units3.7 miles from this location -
U-Haul Moving & Storage at Town Center
4950 Va Beach Blvd, Virginia Beach, VA 23462 View Available Units3.8 miles from this location -
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1301 Monticello Ave, Norfolk, VA 23510 View Available Units4.0 miles from this location -
U-Haul Moving & Storage at Greenbrier
664 Woodlake Dr, Chesapeake, VA 23320 View Available Units5.0 miles from this location
Storage Customer Reviews
- 4.0 Average Customer Rating
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David Glover | Online Move InThe gates lock to earlier and wasn’t open on Sunday but overall it was good and clean. Thank you for having me
Sabrina Mackey | Overall ExperiencePlease correct info I sent to you Levy Melton is using my name for his account and I will file charges if he has my ID Please call him at 804 398 1248 I do not have storage with your company Ida Duncan
levy melton | First Impressions4 times in span of 4 months my lock was removed. Twice in two months I was unable to access my unit because construction material blocked the door.
Michael Welch | Overall ExperienceMy unit was infested with mice poop.
Deborah Morris | Overall ExperienceBecause my storage was leaking and my stuff got water damage and I had insurance and they didn’t never pay for my damage stuff and they seen it and got pictures
Tamara Morris | Overall ExperienceI was told that the truck I rented gets regular inspections after each customer . When I was in the parking lot the truck front hood was lifted for about 20 mins no one looked at the truck hit for the mileage . A woman was there attending the truck but didn’t do anything physically to the truck to see if there anything wrong . No pictures were taken to show anything wrong and if it was clean . I would only recommend the storage units and not the vehicle until there proper inspections and thorough inspections thanks
Cody Moore | First ImpressionsGreat service and very professional. I would recommend this location to anyone.
Cheyenne Pendleton | Overall ExperienceI had a very good customer service experience at both the beginning and the end of my “stay.” Yesterday, when I went to move out, my storage unit was blocked by a trailer behind a parked truck. There were a couple of guys working in the yard, and they very cheerfully got the truck moved, and then moved the trailer away. Teamwork plus friendliness.
Vince Connery | Overall ExperienceThanks for everything! I will be using y’all again!
Tameca Mcrae | First Impressions