I did my reservations online for an enclosed trailer and an outside rollup storage. 1st of all online screwed my reservations up 100%. When I showed up I anticipated a total amount of 26 due. Which was to pay for the trailer rental and I was to get 1st months rent free on storage. Well that's not what happened. I walked in just before my appointment time at 8:30. The reservation had changed to an open trailer utility trailet rental and my months free rent sissapeared. I didn't end up renting the trailer or a ball for my hitch because i had to pay 117.00 to move into a storGe unit ACROSS TOWN AT A DIFFERENT FACILITY. THEREFORE I DID NOT HAVE ENOUGH MONEY TO RENT THE ENCLOSED TRAILER FOR PICKUP OF 2 COUCHES FOR MY UPHOLSTERY SHOP. NOW WHEN I MADEVTHIS RESERVATION IT WAS BECAUSE I NEEDED THE TRAILER AND NOT NECESSARILY THE STORge unit. Now onto the gate problems. Gate card did not work on my 1st trip to deliver one of the two couches BECAUSE NOW i had to make 2 separate trips to pickup and deliver 2 couches because i DID NOT GET THE TRAILER I ORIGINALLY RENTED. Anyway the gate card wasn't working amd i jad to sit and wait for an employee to show up from gratiot location to open the gate. Then drive back to that location to get my card working again. At that time the storage managers gave me also a key fob. When I returned to the north river road storage overglow for the 2nd couch delivery... MY CARD AND KEY FOB DID NOT WORK AGAIN.
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
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