When I moved in the outside light by my unit was non-working. If it wasn't for Michelle excellent customer service I would not had been able to see. She used her cell phone flashlight. She was extremely kind and I appreciate it very much. I hope your company will see this and give her a raise for her outstanding customer service.
Linda B. | Overall ExperienceReyes Payment Place
2595 W US Hwy 80, Mineola, TX 75773(Located 2 miles west of Downtown Mineola on US Hwy 80)
Comentarios de clientes
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We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Boxes.
Storage Customer Reviews
- 4.0 Average Customer Rating
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When I moved in the outside light by my unit was non-working. If it wasn't for Michelle excellent customer service I would not had been able to see. She used her cell phone flashlight. She was extremely kind and I appreciate it very much. I hope your company will see this and give her a raise for her outstanding customer service.
Linda B. | Overall ExperienceWas told to call to get checked in. Since they did not have full time office hours. Called twice never received a call back. Found unit at another storage facility. Request my 6.95 be refunded.
James M. | ReservationWe’re happy with your storage place well secure easy access we are well satisfied thank you for your service if ever need a storage we will come back
Mario J. | Overall ExperienceThe manager Michelle is super nice,very easy to work with in renting a unit thank you
KAYE B. | Overall ExperienceThank you!
Lori B. | Overall ExperienceStorage facility was fine however website needed to be updated to relay that storage facility was no longer connected to U-Haul however representative help to resolve issue thank you
Privacy R. | First ImpressionsCustomer service was excellent and unit clean.
Privacy R. | First ImpressionsNice facility
Privacy R. | First ImpressionsI placed the order by mistake and the staff was helpful in getting the order cancelled. Thank you!
Privacy R. | First ImpressionsI had a really good experience, my only complaint is that I was unaware that the office and the storage buildings were not at the same location.
Privacy R. | First ImpressionsThe lady in the office was very polite and helpful.
Privacy R. | First Impressions