When I booked through Uhaul added services they didn’t have my reservation and unit unavailable. When they gave me an alternative solution they double charged me admin fees which is funny because they are the ones that messed up! Older man in the office was polite, but we almost slipped and fell a few times because their window unit was leaking all over the office floor.
Kristin A. | Overall ExperienceProsper Self Storage
5903 North Custer Road, Mckinney, TX 75071Customer Reviews
Available Units (All Sizes are Approximate)
Storage Customer Reviews
- 4.5 Average Customer Rating
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When I booked through Uhaul added services they didn’t have my reservation and unit unavailable. When they gave me an alternative solution they double charged me admin fees which is funny because they are the ones that messed up! Older man in the office was polite, but we almost slipped and fell a few times because their window unit was leaking all over the office floor.
Kristin A. | Overall ExperienceThe staff was very friendly and super accommodating.
THOMAS B. | Overall ExperienceAlways helpful and friendly when I visited and made move out very easy, will certainly recommend you to anyone needing storage services! Thank you!
Rhonda D. | Overall ExperienceI am so happy with the service and value for money that they gave me. It is clean and they’re easy to call and deal with. I highly recommend them!
mariko j. | Overall ExperienceHighly recommend this storage facility due to the outstanding staff. There was an unexpected and significant price increase last year that should have been communicated by the owners, who are extremely fortunate to have such stellar office staff members (especially Carolyn and Billy).
Rosemary W. | Overall ExperienceThe management at this storage facility are the best and most accommodating people! They have great communication and are always available, also super friendly and nice! Thank you for hooking me up with my storage units!
Lianee L. | Overall ExperienceToo bad the county? Has boxed you in. I should think you would get compensation. Anyway, we have used you off and on for four years. See you again😊
Gary K. | Overall ExperienceI have rented multiple unit over the years. The staff is always friendly and helpful. The facility is immaculate. Easy access for trailers or moving trucks. I definitely recommend.
FRED T. | Overall ExperienceClean & convenient. I would recommend.
Jerry S. | Overall ExperienceOverall we really appreciated the experience renting here. Staff was very friendly and everything was conveniently accessible. We were just disappointed that rent was randomly raised 40%. So we decided to get a garage at our apartment complex that was $85 cheaper a month and significant larger. Thank you for your service regardless!
Lindsay F. | Overall ExperienceWas always accessible through a locked gate with code. My unit was clean and well lit. This was my first time ever renting a storage unit and it was a great experience. Thank you.
William C. | Overall ExperienceThe Mgr Carolyn was so immensely helpful with our storage needs. We started with two units, reduced to one unit after move-in to our new home in late March. As home has settled we have donated several unused furniture pieces. Our daughter Lauren is still leasing a unit for her needs. PROSPER SELF STORAGE, is and will be our go-to for ANY future needs. Many THANKS to Carolyn for making us feel welcome for our storage needs. Awesome, caring individual who we absolutely recommend to other friends seeking storage options. May God Bless ….
Larry M. | Overall ExperienceThe staff was very helpful. Short term stay but perfect
nannette g. | Overall ExperienceGreat location… staff always willing to accommodate my questions and discuss what a needed in a storage unit… definitely recommend ❗️
Cindy O. | Overall ExperienceWonderful service and staff.
Traci R. | Overall ExperienceCarolyn goes above and beyond to help her customers
Camilla G. | Overall Experience