Rather see you open longer hours, & also reduce the rent for long term customers such as myself whereby I am on a fixed retiree income.
DENISE P | First ImpressionsSelf Storage Units in Sun Lakes, AZ, 85248
U-Haul Moving & Storage of Sun Lakes
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Storage Customer Reviews
- 5.0 Average Customer Rating
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These guys were beyond helpful. From the manager on down, everyone went out of their way to help me. The facility was organized, clean and exceptionally well run. I would give them my highest recommendation.
dave l | Overall ExperienceStaff is really good; polite, knowledgeable and helpful.
Keith L | First ImpressionsMove in date was 03/23/24. That’s when I received the lock and card key.
denise k | First ImpressionsErin is amazing!!!
Gabbi V | Overall ExperienceI like the fact that the lock was included
Francis B | First ImpressionsThe RV storage road needs to be graded to level out the road to remove the deep puddles when it rains. It was impossible to avoid the puddles when removing the RV and so the RV was full of mud. The location was very convenient and safe, and we appreciated the cover.
Mary P | Overall ExperienceAfter rain storm, a large pond of water prevented a walk around. No electrical to charge dead battery.
THOMAS O | Overall ExperienceThe front desk gentleman that helped us was not friendly at all nor was he informative. He advised me my card was not working even though I just used it to pay for the uhaul truck he stated the card was declining for the storage unit. Come to find out he told me it’s because he set me up on autopay without my permission and I needed a credit card. He was unfriendly and made moving yesterday unpleasant having to deal with a rude staff member
TIANA W | First ImpressionsI attempted to cancel auto pay when I moved out. The attendant told me to call the Mgr the following day. In doing so, I was informed she is unable to see or open the account to do a refund. Told me to do a dispute with my bank is the only way to refund.
larry t | Overall ExperienceI do have a couple of issues. Gate to my RV area seems to "not" be working more than it is working. Either the remote doesn't work or the gate is up permanently for extended periods of time. My new 5x10 unit has nails sticking out on all of one side toward the bottom and sharp bolts sticking up from the floor about 1 1/2" out from the wall. This is not only a safety issue but it cuts out usable space which is already small and could easily damage my boxes as well. In addition the poison box screws up the logistics of the space. You need to figure out a remedy for these things as we pay good money to store there. I could have gotten a unit much cheaper elsewhere but I wanted to keep my stuff together beings my RV is there and has been for 5 yrs. I've addressed these issues with the staff and it appears they are always trying to fix the gate issue but can't seem to accomplish it for very long. The nails and bolts sticking out in the unit I'm told cannot be remedied. I don't fault the staff I've dealt with. These are issues that need to be dealt with at the top.
Renee R | First ImpressionsThe staff is absolutely amazing! Helpful and friendly
David B | Overall ExperienceDoor fell on me twice should fix or warm us.
MARTHA R | Overall Experience