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COURTNEYV CHRISTIAN | First ImpressionsSelf Storage Units in Herndon, VA, 20171
U-Haul Moving & Storage of Herndon
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Available Units (All Sizes are Approximate)
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Storage Customer Reviews
- 4.5 Average Customer Rating
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The only thing keeping me from rating this facility five stars is the elevators. They are not a good size for storage and moving large items like furniture to a point of extreme frustration.
NATHAN BROCKMAN | Overall ExperienceExcellent service from the Herndon U-Haul staff. Management was especially helpful in providing recommendations to optimize storage and moving. Matias (location GM) demonstrated real leadership acumen - much potential for higher management . Thanks again.
Alan Freeman | Overall ExperienceVery friendly
Shaunda Wright | First ImpressionsThis is a recommend if on the 1st floor. There are three elevators with only one of them being an actual moving elevator. The others are normal passengers. The large elevator never available, or doesn’t work. All buttons only open little elevator. Over half the time when trying to go down from second floor, being crammed into passenger elevator, the system takes you up instead of down. Transition of uneven floors and elevator cause boxes to constantly fall off cart. Also I didn’t see a current safety inspection certificate for the elevator posted. Other than that, nice facility, clean, well let, good temperature, good loading garage, easy security system, and bathroom on multiple floor makes very convienent. Nice location off of the freeway. Online pay is easy.
Travis Newton | Overall ExperienceThe carts going into and out of the elevators makes stuff fall off the carts. ALL the elevators should be the size of the large one. Get carts that don’t roll downhill at the slightest breeze.
nancy steitz | Overall ExperiencePleasant experience, clean affordable and perfect size unit. Booking was easy and convenient.
Steven Morris | Overall ExperienceEasy and smooth experience. Very convenient location.
Steven Morris | First ImpressionsMATHIS IS A RACIST MANAGER AND DESERVES TO NOT TO BE A MANAGER FOR UHAUL OR ANY COMPANY. HIS STAFF ARE AWESOME, MATHIS IS THE WORST MANAGER EVER. HE THINKS HE IS IN THE 1950s . I RECOMMEND REMOVING MATHIS FROM HIS POSITION THAT’s IF TAYLOR HIS BOSS HAS SOME SENSE LEFT. I WILL NEVER RECOMMEND ANYONE GOING TO THAT LOCATION “HERNDON” LOCATION UNTIL MATHIS IS OUT OF UHAUL. RACIST.
TOKUNBO IRIATA | Overall Experienceman & woman working were professional, friendly and fun to interact with
Becky Gamble | Overall ExperienceI was impressed from moment i stepped in and will use this location again.
MAYNARDIA MONTGOMERY ROBINSON | Overall ExperiencePlease keep up the great job!
WILLIAM BEVERLY | Online Move InCompletely satisfied with the service
John Barfield | First Impressions